New Champion 75531i (3100 watt)

[dtappy3353]

Got the new machine yesterday.

Went through all prep procedures.

Started with one pull. Ran rough for a few minutes then smoothed out.

After running about 10 minutes, we plugged in a simple floor fan. Fan won't run. Plugged in a light...light won't go on.

Plugged in trailer, -0- runs...not even refrig, air fan or lights.

Pushed circuit breaker button however, button will go in with slight finger touch but comes back out.

It appears that the machine is not sending power to anything....I think.

What am I not seeing or doing incorrectly.

Thanks for any help!

[markandkim]

Champion does have outstanding support.

[dtappy3353]

already repacked, obtained a UPS return slip from seller and shipped it out today.

[JiminDenver]

I'm glad to hear they took care of it so easily and fast too. What will you need to do with the current unit?

[dtappy3353]

called Champion this a.m.

Customer Service is outstanding and patient.

After 1/2 of tutorial by CS, they determined that the computer and other components had internal damages.

They are sending out a new on today.

FYI

[dtappy3353]

manual says:

No AC output:

1. cable not properly connected: check all connections. done
2. connected device is defective: really?
3. circuit breaker is open: pushed both breaker buttons, nothing happens. Champion says reset circuit breaker. Other than pushing the buttons which does only one thing....pushes in and returns out in the same position. No change even when holding button in.
4. loose wiring: the only thing I found was that the spark plug head was loose. I tightened it.
5. other: Champion says contact help line.

Unfortunately, it is Saturday for me. Unless anyone has another idea....it can wait till Monday.

Thank you for your help.

HAPPY EASTER EVERYONE

[dewey02]

Call Champion customer service or send them an email. They are very good at responding.

[2oldman]

At least it started with one pull. (which always amazes me when it's had no gas in it)

What does owner manual say.. anything other than what you did? I guess you can return it.. or get warranty service.