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Slide Maintenance

sac89
Explorer
Explorer
I am still relatively new to the industry, but here is my current situation, any advise is definitely welcome.

I have a 2015 Coachman Freedom Express, used it every weekend last year, no problems at all. Love it! This spring, i put the slide out, and it starts to catch midway out on one side only. It still goes out and comes in, just with the hiccup in the middle of one side.

I take it to the dealer, they say it is probably an actuator on one side, happens all the time. We will fix you right up. Several days later, they call and say they are still diagnosing, oh by the way, we have X number of hours into it already, and we charge $Y for the time, and we are still troubleshooting. Really? The warranty expired this past October and we did nothing to the slide other than normal operations.

I am frustrated with the situation, I am almost $1000 into diagnosis status only. Any thoughts or advise on how to approach the dealership regarding the lack of fixing the issue yet? My wife is refusing to pay anything outrageous for this, we may just sell it back to the dealer or put it on consignment. I can't afford to take out a loan to pay for mx on the thing...
15 REPLIES 15

sac89
Explorer
Explorer
I may be purchasing external extended warranty, any advise on those?