Thor or Forest River - Warranty and reputation

[blaczero]

I am looking at 2 RV's and wondering which company has better warranty reputation / customer service / repair reputation, etc.

(Forest River) 2021 Coachmen Catalina Legacy Edition 343BHTSLE

and

(Thor) 2021 Crossroads Zinger 340BH

Both the floor plan we want (BH and w/d hookups with East/West bed) and both the same'ish price. So who has better customer service / warranty / repair service?

Any other thoughts? I am pretty new to this, it'll be my first RV.

[midnightsadie]

there all poorly made there is no rules set that they by law have to follow. one guy had a new FR and he said you could see day light from the inside looking out.

[Lwiddis]

Best you can do with either is a complete inspection...inside, outside, under, roof...and run every system for a couple of hours at least before any money changes hands. Glad you left the used Chaparral in the rear view mirror.

[Two_Hands]

My brother has owned two Forest River RVs that proved haste maker was correct. My son has a travel trailer made by the same company and it is very poorly constructed.

[delwhjr]

Thor is a publicly traded company with many divisions.Forest River is owned by Berkshire-Hathaway and also has many divisions. I have owned two Forest River units (Rockwood division)and have had very good service and few issues (none major).
I would suggest you go to the owners forums for the two units

FROG (Forest River Owners Group)FROG and look in the Coachmen sub group
and
Crossroad Owners

Many a post good and bad for these and others. Can get a better feel for the units. You can also join and post in both to get direct feedback on the models you are looking at from other owners.

[haste_maker]

I have been told that "Thor" & "Forest River" are both owned by the same "Corp" and I do know from pass experience "Forest River" is a cheap built piece of junk, I brought one brand new & had nothing but trouble, the frame was bend (from the factory) they only hooked the electric brake wires to one axle.