What a bad start to camping

[summitpower]

So after tons of research and planning we were finally picking up our Heritage Glen 300BH this morning, only to receive a call from dealer 15mins before appointment to tell it they side swiped another unit bringing it in for final PDI last night, they ripped off the awning, scraped it all the way down the side. All they offered to do was to buff out scratches as much as possible and replace awning in week or so, and offered additional 500 off, I declined the offer out of fear of underlying issues, I guess we are just going to buy a Coachman now from another dealer....

[fla-gypsy]

No deal!!

[skiles]

Sounds like it was meant to be. As in going with a better dealer. I'm glad you walked away from that mess.

[summitpower]

honestly in retrospect I'm glad it happened, we really like the dealer of the Coachman a lot better, and the 2 Rv's are very comparable, giving up a few little things, but gaining some things also, from the onset we really liked the heritage glen, but didn't care for dealer all that much.

[3oaks]

Accidents happen.

Could have been a lot worse. Imagine if it were you just pulling it out of the dealer's lot and side swiping another trailer? :E

Although I think the dealer should have offered you a much better deal than the little compensation he did offer.

[westend]

summitpower wrote:
Never gave a deposit...but had signed purchase agreement....

That agreement would be null and void as the dealer couldn't deliver what had been promised on the date stated.

In hindsight, probably a good outcome as a dealer that would try those methods will only be dealing with you badly in the future.

[summitpower]

Never gave a deposit...but had signed purchase agreement....

[downtheroad]

Sad part is that the dealer tried to pull it off because it probably works sometimes with some buyers. He gave it a shot.

You were wise to not let it work out for him. Be careful, this dealer may try to keep your deposit.

[Delphi]

That's horrendous!

What is the name of the dealer? What city are they in?

[gbopp]

eDUBz wrote:

gbopp wrote:
Walking away from that deal was probably a wise move. 😉

X2
Buff out scratches as best they can Lame! I can bet they will hide as much damage as they can. Sucks for the next buyer.

I mean deal AND DEALER. 🙂

[eDUBz]

gbopp wrote:
Walking away from that deal was probably a wise move. 😉

X2
Buff out scratches as best they can Lame! I can bet they will hide as much damage as they can. Sucks for the next buyer.

[summitpower]

It just amazed me the lack of caring, basically told me they didn't care, they would put it in their rental fleet use it for a year and sell for 28k, hell I was only paying 30500 OTD...

[gbopp]

Walking away from that deal was probably a wise move. 😉