27 days still broken down with my 2013 Rushmore

[kglenn]

I am pleased to say Mark Quinn and Ron Howard from crossroads have told me this past Friday they are going to do there best to complete our repairs.

Have a Great weekend everyone i will do a update upon completion of the repairs from Crossroads.

[Admin]

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[laknox]

Beechcraft at least bought back all the Starships (except 1) when they didn't pan out. Maybe Crossroads should do the same.

Lyle

[Hunter11]

I was on the web and found a dealer n IN with some 2012,2013 and 2014 units, some brand new being sold as is where is, no warranty. They must be dealer returns or units the factory had to take back.

This is exactly what they are. The Rushmore line has been a disaster for Crossroads and has hurt there reputation as a quality company.

[goducks10]

Agree with Hunter11 and 64thunderbolt. I couldn't feel good about the unit even after all is fixed. Way way too many issue for me. If it were happening to me you wouldn't be reading this cause they probably don't allow emailing in jail.

[Hunter11]

Given the issues with this unit I do not think I would accept anything less than a new unit. Then again given the history of the Crossroads Rushmore line I would not want a new one either.

[64thunderbolt]

I would either give an atty a couple hundred to write a threatening letter. That will get their attn. If that didn't work I would spend the time in jail for assult. May be cheaper than hotel & meals.

[kglenn]

32 days down and counting. RV Renovators have been working very hard trying to compete the remainder of repairs on our 2013 Rushmore Washington. Lippert are suppose to arrive Dec 17 to repair and reinforce our broken pin box. My Wife has flown to her sisters for a visit. She has had enough. If I'm lucky i should be home for Christmas
That's all i got

[hoopers]

NJRVer wrote:

lillyputz wrote:

NJRVer wrote:

donn0128 wrote:
BTW, this may sound rude, but have you considered hiring a lawyer to help you navigate this situation.

You may have been watching too many movies.
Hiring a lawyer to file a lawsuit...better have $10,000 just to get the lawyer to start the ball rolling and another $10,000 -$20,000 to take it before a judge.
Depending on the state it is filed in, each party is responsible for their own legal fees too.

Not true. Rv's fall under the Magnusum Moss Warranty Act. It's a federal law that covers rv's in all 50 states and the attorneys fees are set by law and the manufactors has to pay them and there is no money paid up front to the attorneys. I know. Because I used this law to get rid of our junk redwood.

Lillyputz

That is not "filing a lawsuit" then.

I didn't see anything in the act that says you don't have to pay an attorney anything upfront.

Most times, the mfg'ers won't want to go to court, but will settle out of court.
The fact these rv's cost 30-50K up front...if you have to give some money up front to an attorney, to get your rv fixed, than that is the cost of getting started. Otherwise, you can live with your bomb.
Most companies will handle a letter from an attorney much different than an individual complaining to their customer service.

[NJRVer]

lillyputz wrote:

NJRVer wrote:

donn0128 wrote:
BTW, this may sound rude, but have you considered hiring a lawyer to help you navigate this situation.

You may have been watching too many movies.
Hiring a lawyer to file a lawsuit...better have $10,000 just to get the lawyer to start the ball rolling and another $10,000 -$20,000 to take it before a judge.
Depending on the state it is filed in, each party is responsible for their own legal fees too.

Not true. Rv's fall under the Magnusum Moss Warranty Act. It's a federal law that covers rv's in all 50 states and the attorneys fees are set by law and the manufactors has to pay them and there is no money paid up front to the attorneys. I know. Because I used this law to get rid of our junk redwood.

Lillyputz

That is not "filing a lawsuit" then.

I didn't see anything in the act that says you don't have to pay an attorney anything upfront.

[jonrjen]

We just got back from doing a quick trip to Elkhart and Muskegon to look at a few 5th wheels. There was a dealer who had a very large inventory of Rushmores on his lot. A number of which he said would be at a bargain price because they were purchased from the manufacture to be sold "AS IS, No Warranty". He went on to tell me of this is how the manufactures move overstock end of year inventory. I had looked at and did plenty of research on the Rushmore months ago and from past owners experiances I crossed Rushmore off of my list early on.

WE did buy a new 5th wheel while in Muskegon. Not a high end unit, but the floor plan that we liked the greatest. Once we get it home we will begin to do some interior changes to make it more what we want.

[Chiefcpo]

Just looked a the lemon law!!! most states do not cover non motorized, motor vec. over 10,000 pounds and some states only cover the chassis. FWIIW,,..

[lillyputz]

NJRVer wrote:

donn0128 wrote:
BTW, this may sound rude, but have you considered hiring a lawyer to help you navigate this situation.

You may have been watching too many movies.
Hiring a lawyer to file a lawsuit...better have $10,000 just to get the lawyer to start the ball rolling and another $10,000 -$20,000 to take it before a judge.
Depending on the state it is filed in, each party is responsible for their own legal fees too.

Not true. Rv's fall under the Magnusum Moss Warranty Act. It's a federal law that covers rv's in all 50 states and the attorneys fees are set by law and the manufactors has to pay them and there is no money paid up front to the attorneys. I know. Because I used this law to get rid of our junk redwood.

Lillyputz

[Shadow_Catcher]

Indiana law has been shall we say 'gerrymandered' to favor the RV manufacturers. I had to threaten legal action to get our paid for teardrop, finished or not (it was not) and found a law firm in Elkhart willing to take the case.
In this case I would be going with needling. There are cultural equivalent in anthropology, In our culture we ask how long will it take to fix something and take that as a fair estimate. In other cultures you leave your car/whatever and call in an hour say have you started yet, calling periodically to check. I would be in the factory and watching the work being done or asking why it is not. Many of the factories employ Mennonite and Amish workers in an interesting symbiotic relationship, and you can work with that in observing and talking with them.

[Turbo_Diesel_Du]

donO128 needs to butt out. We bought a 2013 Forest River Flagstaff Ultra lite and it was in the shop (Tom Johnsons Marion, NC) from the 16th of July to the tenth of October for a nose cap replacement. After many tries I never could get anyone in charge at either place manufacturer or dealer to get anything done in an expedited manner. It spent more time in the shop than hooked to my Ram. No excuse and I will never buy nor recommend another Forest River product. JMHO Thanks for being so compassionate donO128.