If that unit works the way I think it does (I had one) the controller is current sensitive.. That means you press the button and the motor starts to trun. when the motor suddenly draws more current (indicating it's not turning) the unit shuts off.
Something may be overloading the motor.. first step is to inspect the awning to insure it's rolling and unrolling smoothly.. also check the gas shocks to insure they are not binding.. finally Lubricate.
Home was where I park it. but alas the.
2005 Damon Intruder 377 Alas declared a total loss
after a semi "nicked" it. Still have the radios
Kenwood TS-2000, ICOM ID-5100, ID-51A+2, ID-880 REF030C most times