cancel
Showing results forย 
Search instead forย 
Did you mean:ย 

Up date on problem posted a couple weeks ago...

goufgators
Explorer
Explorer
Earlier, I posted a problem with the electrical outlets being 'dead' that powers the front and back t.v.'s. I received a number of suggestions and I thought I had followed each in an attempt to resolve the problem. One suggestion was that it might be a tripped ground fault breaker on the inverter. I 'thought' I had checked that and found it not to be tripped. Soooo, I finally took it to CW and turned the problem over to them. Well, the problem was a tripped breaker on the inverter. I obviously did not properly check to see if that was the problem. Cost: $148. to reset the breaker. Lesson learned!! Thanks to all who 'tried' to help me. Next time I'll try to follow suggestions a bit more carefully...
2017 Winnebago Sunstar (gas)
2005 Honda CRV Toad
Invisi-brake
20 REPLIES 20

jhilley
Explorer
Explorer
Unfortunately in many RV repair facilities, it is the blind leading the blind. Service writers don't know what is necessary, they only assign a problem to a technician, that may not know how to troubleshoot or correct the problem. The technician is probably only payed $10 to $12 per hour, yet they charge $100 to $125 per hour for his time. They actually get rewarded for the incompetence of the technicians.
2003 Winnebago Adventurer 38G F53 Chassis Solar Power
1999 Winnebago Brave 35C F53 Chassis Solar power
Handicap Equipped with Lift & Hospital Bed
1999 Jeep Cherokee Sport
1991 Jeep Wrangler Renegade

mtrumpet
Explorer
Explorer
hipower wrote:
Seems to be human nature to get our exercise jumping to conclusions..on the other hand sometimes it is reading comprehension that is the cause.


I couldn't agree more. All that the OP did was provide an update to the problem which might be of use to any of us at some future time, and the next thing you know, he's accused complaining about the charge (which he never did) and trying to get get something for nothing (which he never did) etc. Happens often on here.
Mark & Cherie
2002 Newmar Dutch Star DP 3872, Cummins 350 ISC, Spartan Chassis

zman-az
Explorer
Explorer
The op could have also just been frustrated at himself for paying that much when all it was was a simple reset of breaker which he could have done himself. Give him a break.

Now I will say $148 Is way to much. Should have been the min rate. Obviously the person that did the repair was not qualified, if he was he would have figured it out right away. CW should have realized that and ate the extra expense. This is just another reason why I hate rv repair places. Seems like they hire non qualified help and charge grade A tech labor rates.

Btw, was that cb easy to get too. If they had to dismantle the rv to get to it than I could see the fee.

bmet2000
Explorer
Explorer
I have to charge a 4 hour minimum for my employer. So that is 2 hrs travel and 2 hrs labor plus mileage at 0.59/mile. And the rate is $465/hr. So for me to flip a breaker would be about $1889.50 for a 50 mile run.

hipower
Explorer
Explorer
Seems to be human nature to get our exercise jumping to conclusions..on the other hand sometimes it is reading comprehension that is the cause.

CT_WANDERER
Explorer
Explorer
Gee, I took it that the OP just realized he should have paid closer attention to the posting of helps ideas and checked his breakers "just a little better". The main thing was he was letting us know that his problems was fixed and what was the fix. Many post of a problem and never let us know the end results.

Horsedoc
Explorer II
Explorer II
Come on folks, give the OP a break. He is happy, CW is happy and we ought to be glad he is complete and running again.
horsedoc
2008 Damon Essence
2013 Jeep Sahara Unlimited
Blue Ox tow

goufgators
Explorer
Explorer
kcmoedoe wrote:
goufgators wrote:
goufgators wrote:
Earlier, I posted a problem with the electrical outlets being 'dead' that powers the front and back t.v.'s. I received a number of suggestions and I thought I had followed each in an attempt to resolve the problem. One suggestion was that it might be a tripped ground fault breaker on the inverter. I 'thought' I had checked that and found it not to be tripped. Soooo, I finally took it to CW and turned the problem over to them. Well, the problem was a tripped breaker on the inverter. I obviously did not properly check to see if that was the problem. Cost: $148. to reset the breaker. Lesson learned!! Thanks to all who 'tried' to help me. Next time I'll try to follow suggestions a bit more carefully...


I (OP) didn't mean to suggest that I was concerned about the $148 charge. That charge was primarily for diagnostic service. The problem was corrected and I'm happy. Again, I was not complaining about the charge only trying to provide an update.
When you posted "Cost: $148. to reset the breaker. Lesson learned!!" with the two exclamation marks, that clearly implies you think the charge was excessive. Personally, if something gets repaired, the faster it is repaired the better. If the thought that you need to spend a certain amount of hours on a repair for it to be worth the cost, I will be swearing off dentists to start with. I will be much happier to pay $500 to have the work done in 10 minutes than pay $200 for it to take 3 hours. There is often value in having it done quickly.


O.K. - I see your point. Improper wording and quotations on my part. The "Lesson Learned" was meant to refer to needing to pay closer attention to suggestions for corrective actions received on this forum. If I had done that to begin with, I would not have been spending $148 for what would have been a simple fix on my part.
2017 Winnebago Sunstar (gas)
2005 Honda CRV Toad
Invisi-brake

kcmoedoe
Explorer
Explorer
goufgators wrote:
goufgators wrote:
Earlier, I posted a problem with the electrical outlets being 'dead' that powers the front and back t.v.'s. I received a number of suggestions and I thought I had followed each in an attempt to resolve the problem. One suggestion was that it might be a tripped ground fault breaker on the inverter. I 'thought' I had checked that and found it not to be tripped. Soooo, I finally took it to CW and turned the problem over to them. Well, the problem was a tripped breaker on the inverter. I obviously did not properly check to see if that was the problem. Cost: $148. to reset the breaker. Lesson learned!! Thanks to all who 'tried' to help me. Next time I'll try to follow suggestions a bit more carefully...


I (OP) didn't mean to suggest that I was concerned about the $148 charge. That charge was primarily for diagnostic service. The problem was corrected and I'm happy. Again, I was not complaining about the charge only trying to provide an update.
When you posted "Cost: $148. to reset the breaker. Lesson learned!!" with the two exclamation marks, that clearly implies you think the charge was excessive. Personally, if something gets repaired, the faster it is repaired the better. If the thought that you need to spend a certain amount of hours on a repair for it to be worth the cost, I will be swearing off dentists to start with. I will be much happier to pay $500 to have the work done in 10 minutes than pay $200 for it to take 3 hours. There is often value in having it done quickly.

goufgators
Explorer
Explorer
goufgators wrote:
Earlier, I posted a problem with the electrical outlets being 'dead' that powers the front and back t.v.'s. I received a number of suggestions and I thought I had followed each in an attempt to resolve the problem. One suggestion was that it might be a tripped ground fault breaker on the inverter. I 'thought' I had checked that and found it not to be tripped. Soooo, I finally took it to CW and turned the problem over to them. Well, the problem was a tripped breaker on the inverter. I obviously did not properly check to see if that was the problem. Cost: $148. to reset the breaker. Lesson learned!! Thanks to all who 'tried' to help me. Next time I'll try to follow suggestions a bit more carefully...


I (OP) didn't mean to suggest that I was concerned about the $148 charge. That charge was primarily for diagnostic service. The problem was corrected and I'm happy. Again, I was not complaining about the charge only trying to provide an update.
2017 Winnebago Sunstar (gas)
2005 Honda CRV Toad
Invisi-brake

Executive45
Explorer III
Explorer III
Sorry, but I'm in the labor charge seems reasonable camp...while asking Marcus to give some back might work as a 'goodwill' gesture, IMHO far too many people want something for free. Yes, to fix the problem was simply resetting a breaker but, much of that was probably diagnostic. It always amazes me that we go to a doctor and think nothing of shelling out a small fortune for the doc to tell us we're ok, or spend a couple hundred dollars to have an attorney write a letter, but complain when a service facility charges us to fix our coaches. Part of the expense of fixing things is paying for someone else's knowledge, experience and overhead...we often send the techs on the wrong direction by telling them what we've done 'so far'. My guess is the OP told them he'd checked the breakers so they started inside the coach at the TV outlets and worked outward.....sorry the OP didn't find it himself even after posting his issue on here but as he stated, "lesson learned"....I'm not chastising the OP, simply commenting on other posters telling him to hammer the service facility......Dennis
We can do more than we think we can, but most do less than we think we do
Dennis and Debi Fourteen Years Full Timing
Monaco Executive M-45PBQ Quad Slide
525HP Cummins ISM 6 Spd Allison
2014 Chevrolet Equinox LTZ W/ ReadyBrute
CLICK HERE TO VIEW OUR TRAVEL BLOG

Tom_N
Explorer
Explorer
Tom N wrote:
I own a 2005 Itasca Suncruiser.

Your TVs are powered through your inverter.

Check the breaker on you inverter in the cabinet above the passenger seat.

-Tom


Thanks for the follow up goupgators.

As I originally stated I have a 2005 Suncruiser, so you problem was an easy one for me to solve. Been there, done that!

-Tom, W3TLN
Sarver, PA/Crystal River, FL/Shelocta, PA ยท W3TLN ยท FMCA 335149 ยท Mystic Knights of the Sea
2005 Suncruiser 38R ยท W24 chassis, no chassis mods needed ยท 2013 Honda Accord EX-L ยท 2008 Honda Odyssey EX-L

randallb
Explorer
Explorer
dverstra,
Do you mean the utility companies, insurance company, mortgage company, employees, county and state do not provide their services to your business for free! How dare they charge a job creators.
Randy Bergen
retired repair facility owner

2bzy2c
Explorer II
Explorer II
One day a ladies car would not start. Try as she might, the car simply would not start.

The car was towed to a service station. A mechanic opened the hood, turned one screw and the car came to life.

"That will be $20 he told the lady"
"$20 to turn one screw?" "That is outrageous!" she yelled.

He said. "It's only $1.00 to turn the screw, but $19 to know which screw to turn".
My advice is worth exactly what you paid for it.