We have Spectrum service. A few months ago the told us we now have 300mbps service... They sent us a new modem. Ok, we were still getting, through my phone, 115mbps. Gen 7 Fire tablet is about 80mbps. The router is a Nighthawk 7800, about 2 1/2 years old, updated with the newest firmware. I installed a Genie app. Checking the speeds on the Netgear Genie app it says speeds out of the router is 238mbps. I am guessing the Netgear app has to be giving us the speeds out of the router and not out of the Spectrum modem? Because it cannot read speeds from the modem????? Correct. And the phone is a cheaper LG Stylo4...
So, what may be holding us up? Spectrum SAYS the system is working correctly. Can the router be too old to pass the 238 to us? I am totally over my head understanding most of what all the parties have told us. Almost like saying that it is the other guys fault.
Thank you
Rick and Patti ๐
2 Proud Christian CONSERVATIVES ๐
2002 Chevy Silverado, 8.1, Crew, LB, 3.73, 4X4
2020 Mesa Ridge 291rls
Now living in North Idaho (formerly Northeastern California) ... but the heart is with MONTANA STATE UNIVERSITY
