Could this be the start of something big?

[laknox]

http://rvdailyreport.com/industry/florida-law-firm-launches-rv-warranty-investigation/

Lyle

[NJRVer]

This is where I got to test drive and compare Chevy 3500 with Ram 3500.

They are in the parking lot right next to each other.

[NJRVer]

accsys wrote:

NJRVer wrote:
Here is just one example www.reedmantoll.com

I believe you will find that one is three separate companies under one umbrella. They even have three different web sites, one for each manufacturer, Chrysler, Subaru and Chevrolet. It surprises me they don't have other GM vehicles?? I could be wrong but I think you will find that car dealerships get more floor planning assistance from the manufacturer than RV dealerships do.

One big showroom.
Walk in any door and then go to what ever brand you are interested in.
They also sell Jaguar. Not sure why they aren't on the website.

[accsys]

NJRVer wrote:
Here is just one example www.reedmantoll.com

I believe you will find that one is three separate companies under one umbrella. They even have three different web sites, one for each manufacturer, Chrysler, Subaru and Chevrolet. It surprises me they don't have other GM vehicles?? I could be wrong but I think you will find that car dealerships get more floor planning assistance from the manufacturer than RV dealerships do.

[NJRVer]

accsys wrote:

NJRVer wrote:

accsys wrote:

NJRVer wrote:
If the result is that RV's are serviced like new cars then the lawyers deserve to get whatever for forcing the change.

This will never happen. RVs are not sold like cars. Cars are sold at dealerships associated with the manufacturer. RVs are also sold at dealerships but not exclusive dealerships that only sell one manufacturer's products. You will see 20 different brands sold at the same dealership. That's why many of us take our RV back to the manufacturer for service. Not only are you dealing with the company that made the product but they definitely know more about it than an RV dealer selling 100 different products from 20 different manufacturers.

All cars also have an engine which make them a motor vehicle and fall under different rules than towables. You could possible make the case that all MHs (A,B,C) would fall under those same rules but that would be half the RVs sold or less.

There are quite a few car dealers around me that sell more than just one make of car on their lot.

Not to say it doesn't happen but I have never seen a dealership that sells GM and Ford and Chrysler or Toyota, etc. without them being separate companies, even if they have a similarly named dealership. The relationship a car dealer has with the manufacturer is very different from the one an RV dealer has with the manufacturer.

Here is just one example www.reedmantoll.com

[accsys]

NJRVer wrote:

accsys wrote:

NJRVer wrote:
If the result is that RV's are serviced like new cars then the lawyers deserve to get whatever for forcing the change.

This will never happen. RVs are not sold like cars. Cars are sold at dealerships associated with the manufacturer. RVs are also sold at dealerships but not exclusive dealerships that only sell one manufacturer's products. You will see 20 different brands sold at the same dealership. That's why many of us take our RV back to the manufacturer for service. Not only are you dealing with the company that made the product but they definitely know more about it than an RV dealer selling 100 different products from 20 different manufacturers.

All cars also have an engine which make them a motor vehicle and fall under different rules than towables. You could possible make the case that all MHs (A,B,C) would fall under those same rules but that would be half the RVs sold or less.

There are quite a few car dealers around me that sell more than just one make of car on their lot.

Not to say it doesn't happen but I have never seen a dealership that sells GM and Ford and Chrysler or Toyota, etc. without them being separate companies, even if they have a similarly named dealership. The relationship a car dealer has with the manufacturer is very different from the one an RV dealer has with the manufacturer.

[NJRVer]

dapperdan wrote:

fla-gypsy wrote:
Class action law suits have only one purpose, enriching lawyers

I totally agree with this statement. The lawyers will "line their pockets", the RV manufacturers will re-word their warranty policies and ALL costs will be passed onto the (RV) consumer in the form of higher prices.

It's a shame that these RV manufactures have let this issue get to this point, it seems to be more about the "bottom line" than consumer satisfaction.

Dan

Disclaimer: My wife works for a pretty good size law firm.

If you had any idea what kind of money law firms put up out of their own pockets for these cases your head would spin.

Her firm lost something like $250,000 in expenses on a class action they didn't win.

The old saying..."Everybody hates lawyers.....until they need one":)

[NJRVer]

accsys wrote:

NJRVer wrote:
If the result is that RV's are serviced like new cars then the lawyers deserve to get whatever for forcing the change.

This will never happen. RVs are not sold like cars. Cars are sold at dealerships associated with the manufacturer. RVs are also sold at dealerships but not exclusive dealerships that only sell one manufacturer's products. You will see 20 different brands sold at the same dealership. That's why many of us take our RV back to the manufacturer for service. Not only are you dealing with the company that made the product but they definitely know more about it than an RV dealer selling 100 different products from 20 different manufacturers.

All cars also have an engine which make them a motor vehicle and fall under different rules than towables. You could possible make the case that all MHs (A,B,C) would fall under those same rules but that would be half the RVs sold or less.

There are quite a few car dealers around me that sell more than just one make of car on their lot.

[dapperdan]

fla-gypsy wrote:
Class action law suits have only one purpose, enriching lawyers

I totally agree with this statement. The lawyers will "line their pockets", the RV manufacturers will re-word their warranty policies and ALL costs will be passed onto the (RV) consumer in the form of higher prices.

It's a shame that these RV manufactures have let this issue get to this point, it seems to be more about the "bottom line" than consumer satisfaction.

Dan

[irishtom29]

PawPaw_n_Gram wrote:
Buying an RV is much more like buying a home than buying a car.

Like homes, all the appliances and major components are warrantied by the manufacturer, not the 'assemblier'.

Yeah, we know that. And many of us think that's a lousy situation and would have it changed.

[PawPaw_n_Gram]

Buying an RV is much more like buying a home than buying a car.

Like homes, all the appliances and major components are warrantied by the manufacturer, not the 'assemblier'. The RV manufactured only really is responsible for the shell that holds all the components

This year the axles under my TT were replaced under an extended warranty. The axles are Dexter's responsibility, not Forest River.

[accsys]

NJRVer wrote:
If the result is that RV's are serviced like new cars then the lawyers deserve to get whatever for forcing the change.

This will never happen. RVs are not sold like cars. Cars are sold at dealerships associated with the manufacturer. RVs are also sold at dealerships but not exclusive dealerships that only sell one manufacturer's products. You will see 20 different brands sold at the same dealership. That's why many of us take our RV back to the manufacturer for service. Not only are you dealing with the company that made the product but they definitely know more about it than an RV dealer selling 100 different products from 20 different manufacturers.

All cars also have an engine which make them a motor vehicle and fall under different rules than towables. You could possible make the case that all MHs (A,B,C) would fall under those same rules but that would be half the RVs sold or less.

[irishtom29]

Many people have been persuaded by the big shots' propaganda to hate lawyers because a good lawyer is the regular guy's best defense against big shots. When people bumrap lawyers they display their servility.

[NJRVer]

So from what I am reading here most of the people who are replying really don't care that they can't have their RV warranty service done at any dealer selling that brand, they are really only interested in how they could enrich themselves with some kind of a payout from a suit.

I could care less if I got one red cent from the suit.
If the result is that RV's are serviced like new cars then the lawyers deserve to get whatever for forcing the change.

[PawPaw_n_Gram]

It is the start of something big.

The end of RV warranties.

It will also greatly increase the price of supplemental/ extended warranties by at factor of 5 to 10 times what they cost now.

It won't improve service because you will go to an RV dealer and see a big sign - the RVs we sell do not have a manufacturer warranty, and we do not do any warranty repairs.