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2015 Keystone Passport Delamination

BZ_MAN
Explorer
Explorer
Went and grabbed my 2015 Passport from storage today and noticed what looks to be delamination.



I just can't believe that this happened so fast. This just came off the line May 16th. I plan to contact the dealer first thing in the morning to see what the next step is. Will this be covered by the warranty?
2008 Chevrolet Silverado 1500 Crew Cab Vortec Max
2015 Keystone Passport 3320BH
2006 Rockwood Roo 23SS - Sold
20 REPLIES 20

BZ_MAN
Explorer
Explorer
The wife is home today so she just called the dealership and of course they are giving her the run around about how they don't have enough techs to look at it today. So she said ok how about tomorrow and they again said that it is going to be too busy tomorrow. She got a little more stern and they said that they are going to call back, but it's not looking good. I'm almost to the point of taking it up the road 2 miles to camping world to see if they will do the work.
2008 Chevrolet Silverado 1500 Crew Cab Vortec Max
2015 Keystone Passport 3320BH
2006 Rockwood Roo 23SS - Sold

ZeeLet50
Explorer
Explorer
My '14 Passport looks to be constructed the same way. The outer fiberglass on the front and back does not seem to be glued to the under structure. When you push on it there was always a gap or give. Might be built to float to prevent buckle or ripple during extreme temp changes. Your still under warranty so have it checked out.
2017 Grand Design Reflection 303RLS towed by a 2016 GMC 2500HD gas with Andersen hitch and B&W turnover ball mount.

BZ_MAN
Explorer
Explorer
thomasmnile wrote:
Not absolutely certain, but if your Passport is constructed like my Jayco WhiteHawk, the front cap is not laminated construction. Just a sheet of the kinda fiberglass stuff over a aluminum or wood frame hung insulation (if any) and backed by 1/8" or so Luan paneling on the back side. Our WhiteHawk is similarly rippled, no problems other than appearance.


The front and rear cap does seem to be constructed as you say your Whitehawk is, which is kind of throwing me off because I am used to the old Roo being solid as a rock. I climbed a ladder and this feels a little different than the rest of the front cap. The front cap has give in it when you press on it, but this feels like there is more give than what I would consider normal normal.

I did also notice that the caulking job on the bottom right of the marker light isn't the greatest so that may be where water got in. We had a really wet month of June so it makes me think this needs to be fixed as soon as possible.
2008 Chevrolet Silverado 1500 Crew Cab Vortec Max
2015 Keystone Passport 3320BH
2006 Rockwood Roo 23SS - Sold

Tequila
Explorer
Explorer
Maybe its the same thing that caused this one http://forums.woodalls.com/index.cfm/fuseaction/thread/tid/27786498/srt/pa/pging/1/page/1.cfm

Regardless that should be covered under warranty. It will be interesting to see what caused it. Has it been in rain?

thomasmnile
Explorer
Explorer
Not absolutely certain, but if your Passport is constructed like my Jayco WhiteHawk, the front cap is not laminated construction. Just a sheet of the kinda fiberglass stuff over a aluminum or wood frame hung insulation (if any) and backed by 1/8" or so Luan paneling on the back side. Our WhiteHawk is similarly rippled, no problems other than appearance.

loulou57
Explorer
Explorer
It better be covered by warranty. If you get nowhere with the dealer call the manufacturers directly.