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Experience needed: New RV delam bubble on rear wall

Cajunwoodsman
Explorer
Explorer
First time RV’er. Purchased a new TT 7 days ago. No rain since purchase. Didn’t use water systems. Noticed a 2.5 x 5 inch oval bubble on the left side of the Azdel rear panel day 6 of Ownership. Bubble height increases and decreases depending on sun exposure. The bubble can be pushed in with one finger and returns to its oval shape.

1. Is this normal?
2. What is the typical repair that should be expected from the dealer?
3. Bubble is located behind the shower wall. What else should I be in the lookout for?
20 REPLIES 20

bobndot
Explorer II
Explorer II
Completely expect the manufacturer warranty to cover it. But don’t know what to expect in terms of type of repair and time of repair.


The dealer should have found this and did something about it before he sold it to someone.

I'm sorry this happened to you . I have been down this road 4x and this is what I found on a positive note. I think it will be resolved for you but there is going to be some down time.

IMO, you have only had this a week and that's a major factor to reduce the chance of the mfg trying to wiggle out of a warranty claim by trying to put the blame on you.
This will be taken care of, the dealer or mfg will repair it by replacing the entire wall which will take time if it has to be returned to the mfg. It would be transported both ways at their cost. It can take a few weeks or a few months.

The process:
In a perfect world the dealer will contact the mfg with your VIN# to make this repair ....or have them 'authorize' the repair 'IF' he can do it himself.
If that's the case where he makes the repair himself, he would need to wait for materials to be shipped and this is where a time issue could arise for you.
The mfg.'s like to combine martials for various jobs on one truck and this might take some time to make up an order large enough to be cost effective. It costs more money to make a separate shipment and they do not like to do it.

What I found : Depending on what kind of relationship the dealer has with the mfg. will depend on their reply.
Depending upon the reply, if you have to, you will make the phone call yourself to the mfg yourself to demand action to be taken. They tend to respond better to the customer who complains opposed to the dealer yelling at them , where they hang up on him.
I do not think this will happen in your case, but just in case, I figured that I would give you all this info in one blast.

I know this breaks a person heart to have this happen to a brand new unit but I think it all will turn out to be repaired back to 100% at no cost to you .
I wish you the best.

B n D

Ralph_Cramden
Explorer II
Explorer II
You don't mention the brand. When most claim "Azdel" what they don't bother to mention is where they used Azdel. Hardly any use it everywhere. It's a lot of marketing hype. You also said "rear wall". On a lot of trailers the rear wall is not a laminated assembly like the sidewalls but simply a layer of filon hung on a substrate. You can go on dealer lots and if you look at a slight angle you'll see the waves in the rear wall which is how it left the factory.

Now if you're talking about the rear area of the sidewall, look inside in that area for a cabinet cleat or something else mounted in that location. They often use to long of a screw and it pushes the assembly apart, if it doesn't come all the way through.

If it is delam on a new rig the only true fix is having it returned to the factory for wall replacement. Anything else is a band aid fix and I for one would not accept it on a new rig.
Too many geezers, self appointed moderators, experts, and disappearing posts for me. Enjoy. How many times can the same thing be rehashed over and over?

Cajunwoodsman
Explorer
Explorer
It was sold as a new not used 2018 TT from the dealer. RV was delivered to dealer Jan 2018 and purchased by me 8 days ago.

Completely expect the manufacturer warranty to cover it. But don’t know what to expect in terms of type of repair and time of repair.

wildtoad
Explorer II
Explorer II
Is the a new tt or just “new to you”? If the former then manu. should cover it. Did dealer gave any kind of warranty not a new one?
Tom Wilds
Blythewood, SC
2016 Newmar Baystar Sport 3004
2015 Jeep Wrangler 2dr HT

Cajunwoodsman
Explorer
Explorer
If it’s typical glue failure, what’s the process to fix?

donn0128
Explorer II
Explorer II
Typical delam. Glue failure. Fix? Open it up and look. Could be water leak or simple glue failure. There is no way of knowing until you look.