They sound like they have no idea how to set up a trailer or brake controller. Sound like a couple of "Billy-Bobs"
Carl & Barb
2007 Monaco Camelot 42 PDQ / Cummins 400HP - RIP Nov 2018
2016 Dodge Crew Cab, Cummins
2017 Jeep Cherokee
"It's more then an RV, it's a car I can go to the bathroom in"
Homer J. Simpson