More Great Customer Service by Torklift

[brholt]

My Fastgun locks kept developing some rust on the "pin end" of the locks. I mentioned it to Torklift and sent them a picture. They sent new locks. Couldn't be happier.

[mlts22]

I'm impressed at their CS... and I can count the companies on the fingers of one hand that I say that about. One reason I keep looking at TCs (although one contract job ending prematurely killed my time/budget for a while) is because of good companies like that.

[whazoo]

They definitely set the standard!

[deltabravo]

They are so good at customer service, they anticipate my needs before I even contact them. OK, not exactly, because I am not sure what I nee. They are sending me something, and I don't know what it is. I got an email with a tracking number last night.

[Grodyman]

For the cost of their equipment, I should hope so. Good for them. Love their tie downs and fastguns.

Gman

[Bedlam]

I didn't get rusty locks replaced, but I did get a very nice hand written Christmas greeting from Kersten...