I haven't been to either, and was wondering if anyone had anything to say about the 2 locations in Pa. I checked the review sites and there is nothing about the one in Narvon.
He isn't sad, he is scared. Try clicker training. I think it is the best way to train. Kikopup on Youtube is my favorite trainer to watch. Give it a try - Kikopup training no bark This is just one of her videos teaching no bark.
