Municipal Campground/RV Park reservation discrepancy.

[Skid_Row_Joe]

Recently, I made a telephone call to this particular city owned and operated RV park to reserve a space for my RV later that day. I left my name and cell phone number when asked for the name on the reservation. I did not guarantee the reservation in any way, shape or form. Hence, the RV park did not have my credit card information.

I was unable to make it to this RV park, as it started storming and I was still about 75 miles away, when I decided to stop along the way in another small town for the night.

The next morning about mid-morning, I received a terse telephone call from the RV Park manager, telling me they were charging me for the night, since I was a no-show. I reminded the manager that I had not guaranteed the site for the night, and that it was understood that the reservation would cancel upon my absence. Well, that set-off the manager at that point again telling me that they were charging me for the night. At which time I re-stated the above. The manager then hung-up on me.

I am wondering if I should have called the city manager to relate the story in-full, as to file a complaint on this rude manager? I fully intend to stay at this RV park in the future, but am wary because of this out of control city worker they have managing this RV park. What would you do?

[Old-Biscuit]

Although you didn't provide CC number the site was held for you.

You would have been upset if you had shown up and site was rented.

You were the 'no call-no show'

YOU gave your word! That should have been enough.
Pay up..........


After all, isn't that what set 'William Foster' off.

[2oldman]

Skid Row Joe wrote:
Hence, the RV park did not have my credit card information...RV Park manager, telling me they were charging me for the night, since I was a no-show.

How are they going to do that sans your CC information?

[westernrvparkow]

Most likely the manager was getting his hiney chewed. He probably broke with policy and held a site for you without getting a deposit. Might even have had to turn away a guest or two that night and then the site went unused. Maybe the person in charge of the park was checking the records and asked why they were turning away guests when the park wasn't full. Maybe one of the people turned away for that site he held for you was someone in city government and when they found the site went unused they started asking questions.
There are probably multiple checks and balances in place to prevent an assortment of things. A site showing reserved that suddenly goes unfilled could mean the manager is skimming off cash. It could mean that the park is not fully utilizing it's sites, hence not maximizing it's income. Even though it is a municipal park, that revenue is still important.

[kknowlton]

Perhaps if you had been able to explain to the manager why you did not show up, he wouldn't have acted so angry at the end of the call. Did he not give you the chance?