Dec-13-2016 01:27 PM
Dec-15-2016 05:57 AM
avvidclif1 wrote:
Let's see, your truck died at home and you want an emergency road service to take it to get it fixed???? That's not what I thought Good Sam or Coachnet is for. Call your own wrecker...
Dec-15-2016 05:41 AM
Dec-15-2016 02:39 AM
RVER wrote:
JSUM When on the phone with Coach Net they asked if I was at home as they could see where the call was coming from. She indicated that if you are in your stick home "then you must not be hooked up" and that is the requirement. They are going down hill seems to me!!. They used to be the premier service and now they are the basement service. I will check out AMA and US Rider to see what they cover and when.
Dec-14-2016 03:54 PM
Dec-14-2016 11:13 AM
midnightsadie wrote:
you bought the cheapest plan and got what it covers. the better plan covers them all. even my daughters 6x10 trailer.
Dec-14-2016 09:25 AM
Dec-14-2016 07:18 AM
Dec-14-2016 06:10 AM
jsum wrote:
Call them back, you will probably get a different person. Tell them you and your fifth wheel are broken down. When they show up they probably won't say a thing. If t g eye do your buddy came and took the fifth wheel for you.
Dec-14-2016 06:04 AM
Dec-14-2016 06:02 AM
RVER wrote:
I have Coach Net for my truck and fifth wheel. Today, I started my truck, Chevy Silverado 2500 HD and it started fine but when I put it in gear it went a few feet and died, I rolled into the driveway across the street. I waited a few hours and tried again, it turns over but will not catch, plenty of gas. I called Coach Net and was told because it was not hooked up to the fifth wheel they do not cover the service of coming and towing it or helping get it started. ANYONE else been told this??? OUTRAGEOUS!!! Never was told when joining that they ONLY COVER IF YOU ARE HAVING THE PROBLEM WHILE PULLING THE FIFTH WHEEL. IF YOU HAVE A PROBLEM THEN THEY WILL COVER THE FIFTH-WHEEL AND TRUCK. I called and these ASSHATS just say I am so sorry but we cannot help but we can UPGRADE you membership to cover it by adding another $53 and change. I used to like Coach-Net but NO LONGER. When my membership is expired this summer coming I will not renew wtih this people. TOTALLY DECEPTIVE, they said they covered the truck and the towed vehicle ie fifth wheel or trailer. Anyone else have bad experience with Coach-Net lately? They used to be good and I sang their praises on this site but no longer!!!!
Dec-14-2016 05:07 AM
4aSong wrote:
Did you read the contract on what was/was not covered when you joined. Seems you just assumed without reading the contract on what was covered.
Dec-14-2016 02:27 AM
DownTheAvenue wrote:
This appears to be a classic example of someone not reading and understanding their coverage and just assuming they are covered for whatever situation may arise. Apparently the OP (RVER) has a basic plan that just covers the RV and any vehicle connected to it, but not any other vehicles he owns or are not connected to a towable RV. Now he is mad at his provider for not providing a service he apparently did not pay for. He really should be mad at himself for not reading and understanding his policy.
Dec-13-2016 05:59 PM
Dec-13-2016 05:08 PM
RVER wrote:
I have Coach Net for my truck and fifth wheel. Today, I started my truck, Chevy Silverado 2500 HD and it started fine but when I put it in gear it went a few feet and died, I rolled into the driveway across the street. I waited a few hours and tried again, it turns over but will not catch, plenty of gas. I called Coach Net and was told because it was not hooked up to the fifth wheel they do not cover the service of coming and towing it or helping get it started. ANYONE else been told this??? OUTRAGEOUS!!! Never was told when joining that they ONLY COVER IF YOU ARE HAVING THE PROBLEM WHILE PULLING THE FIFTH WHEEL. IF YOU HAVE A PROBLEM THEN THEY WILL COVER THE FIFTH-WHEEL AND TRUCK. I called and these ASSHATS just say I am so sorry but we cannot help but we can UPGRADE you membership to cover it by adding another $53 and change. I used to like Coach-Net but NO LONGER. When my membership is expired this summer coming I will not renew wtih this people. TOTALLY DECEPTIVE, they said they covered the truck and the towed vehicle ie fifth wheel or trailer. Anyone else have bad experience with Coach-Net lately? They used to be good and I sang their praises on this site but no longer!!!!