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Low End RVs - UPDATED - I bought it!

mtofell1
Explorer
Explorer
So, I found a floor plan, weight and size 5th that will work but it's pretty much the lowest line Keystone makes - Hideout. Of course, the price is appealing but I'd be more than happy to pay for quality.

Are these low line trailers cheaper because the finish items are lower grade or is the whole thing just cheap from the ground up?

I can live with the finish items I see and could even understand things like less insulation. I'm mainly concerned with big expensive things like slide motors/mechanisms, roof/exterior, frame, axles, brakes.
22 REPLIES 22

alexleblanc
Explorer
Explorer
Congrats on the new rig!
TV - 2017 F350 CCSB SRW Platinum 6.7 + 5er - 2021 Grand Design Reflection 311 BHS + B&W Companion
On Order - 2022 F350 CCSB SRW Platinum 6.7

Mile_High
Explorer
Explorer
mtofell1 wrote:


Sidebar - for those of you that don't know, getting warranty service from an RV dealer other than where you purchased is not easy. You go to the bottom of the list.



I've experienced that once or twice, but I've also had good luck getting warranty from the very Dealer I walked away from to buy elsewhere. Just depends on the owner. Our manufacturer pretty much has a hot line in the Presidents office for any owner getting that story from the Dealer and they work it from their end for resolve. They don't own the Dealership, but they do control where they get to sell their product.

But...as said earlier - you are pretty much near the bottom of the list for warranty work anyway. We have found new sales prep and trade-in refurb takes top priority in the shops (and they sell a batch in the spring), followed by those they know by name.

Congratulations on that new rig!
2013 Winnebago Itasca Meridian 42E
2013 Jeep Wrangler Unlimited Sahara Towed

MFL
Nomad II
Nomad II
Congrats on the new FW! That model should be a great fit for your family, and your truck. Most important, it is what your wife wanted!

I hope you enjoy many happy travels!

Jerry

DutchmenSport
Explorer
Explorer
"Alright..... done deal!! Bought the Hideout 308BHDS"

I think you will be very pleased with the Hideout. I had a Springdale which (was) about the same "level" as the Hideout and I had minimal issues with it.

I think the one reoccurring issue I had was, one drawer in the kitchen was not put in right. The rail that supported the drawer under it was too short. It kept coming un-attached from the wall, letting the drawer fall. I eventually got fed up with, as temporary fixed didn't work, and built a proper support for it catch on, and then I never had a problem again.

It took 7 years for the fan blade in the exhaust vent in the bathroom to crumble and had it have it replaced. And after 7 years, the linoleum floor started curling around some of the edges. The linoleum was not under the walls, it just went up to the edge. I couldn't get it lay flat, it was too curled, so in order to sell the camper I ended up getting 1/4 round trim, stained it to match the wood work and then used very thin, very long screws and screwed it over the curled edges to flatten them out and make it look like it was factory installed. It worked.

In the 7th year, the outside shower stated leaking at the turn knobs. I had that the faucet replaced, and in the 7th year hail busted out all 3 vent covers on the roof. I had them replaced.

In the 7th year, the graphics started curling all over the camper, and the skin was aluminum. I noted a considerable amount of white on the driveway around the entire camper (obviously, rain water washing down the side of the camper and either paint or wax or both coming off with it). I noticed several places where the paint was thinning on the aluminum outside.

The roof was still great! I never had to recaulk it, but I did add gutter extensions when I first bought it and at that time, I gooped up the corners and edges (that was the first year I owned it).

Talking about caulk, I did have one other small thing happen, somewhere in the 3 or 4th year. I covered the camper with a cover in the winter, and I had to removed the radio antenna. One year I noticed the entire antenna base was loose. I went ahead and removed it, cleaned off all the caulk and saw the screws were simply screwed into very thin plywood. I was also able to look in that hole and see how the roof was constructed. the part you walk on was very, very thin. I could crawl on it, but never stand. If I stood I heard popping of wood. Then I knew way, I never stood. Anyway, I put some new thin pieces of plywood under the top thorugh the hole, giving a stronger support for new screws, and then caulked the thing with a mountain of caulk (Dicor). I never had a problem with the antenna again.

By the way, maybe another difference between the "entry" levels and the "mid" or "upper" level campers is the ability to actually walk on the roof or not. My Outback can be walked on.

All the appliances and components of my Springdale never failed. They were all original when I sold, and they were still in perfect working condition.

Ours was a good camper. I have no complaints about ours. It served us well.

As with all campers, regardless of make, model, brand, entry level, class, or anything, they all have to be maintained from the very first day of ownership, and they all have to be used within the constraints of their design.

I always use the illustration, If a chair is manufactured to hold a maximum weight of 100 pounds, and a 400 pound person sits on the chair and the chair collapses, it's NOT a design defect, it's not a warranty issue, it's not manufacturer's fault, it wasn't falsely advertised. The owner misused it by attempting to make it do something it was never designed for. It was never designed to hold 400 pounds. That is definitely the owner's fault and NOT the camper.

I say this because a lot of people who complain about the "inferior" quality of (any) camper, more than likely has attempted to use them beyond the camper's intended purpose. Another sector of people just don't know anything about campers and expect them to be like automobiles, and can do extensive abuse and they should be able to withstand it. But they are not designed for anything like that. Another sector of people, are just plane stupid. They have no sense and should simply never own an RV. They expect them to be built like a house and drive like a tank, never break down, and have no mechanical abilities at all to fix even some of the most minor things that come up. These are the people who mostly complain about RV quality. And if you really asked those people on those negative posting comments, you'll probably find that 2/3rd of them have never actually owned the camper they are criticizing. You REALLY do have to read those negative comments with an eye of caution. It sounds like you did.

Bottom line here, and I've rambled enough, I think you'll really enjoy your Hideout. I think you purchased a good camper. I think you'll have many, many happy adventures with it ... if you take care of it, and don't abuse it! If the kids jump up and down on the bed, and the bed cracks... well ... you know what I mean.

Congrats! And welcome to the Keystone family!

avvidclif1
Explorer
Explorer
mtofell1 wrote:
Alright..... done deal!! Bought the Hideout 308BHDS

I know all the bad stuff about Keystone - I stumbled upon an entire Facebook page dedicated to people trashing them. RVs are a roll of the dice, for sure.

I ended up paying 31K for an RV with an MSRP of 47K. I had to do the whole walk out and drive away thing but in the end I'm happy with the deal.

I could have gotten the same unit by driving 500 miles (or paid $1000) to have it shipped for 28,500. So, in the end I paid about $1500 for the dealer 15 minutes from my house to be available for service and whatnot.

Sidebar - for those of you that don't know, getting warranty service from an RV dealer other than where you purchased is not easy. You go to the bottom of the list.

Thanks for all the help and listening..... you guys are great. I have to have a hitch installed and hopefully pick it up next Friday. Then it's happy camping


Congratulations and I hope it's perfect.

Look around and get a PDI checklist to see what should be looked at during your PDI (Pre Delivery Inspection), basically everything. If there are any problems found don't sign the paperwork until they are repaired, even if it takes a few days. Before you sign you have the leverage( they want their money), afterwards they do. Get in line for repairs.

I hope you have a good dealer for any potential warranty issues. Just because you bought it there doesn't mean much. Last time I had a warranty issue I was quoted 4-6 weeks before they would even look at it. And that was at the dealer I bought from. I fixed it myself and went on.
Clif & Millie
2009 Ford F350 SRW CC Lariat 6.4 Diesel
2015 Heartland Cyclone HD CY3418 Toy Hauler

mtofell1
Explorer
Explorer
Alright..... done deal!! Bought the Hideout 308BHDS

I know all the bad stuff about Keystone - I stumbled upon an entire Facebook page dedicated to people trashing them. RVs are a roll of the dice, for sure.

I ended up paying 31K for an RV with an MSRP of 47K. I had to do the whole walk out and drive away thing but in the end I'm happy with the deal.

I could have gotten the same unit by driving 500 miles (or paid $1000) to have it shipped for 28,500. So, in the end I paid about $1500 for the dealer 15 minutes from my house to be available for service and whatnot.

Sidebar - for those of you that don't know, getting warranty service from an RV dealer other than where you purchased is not easy. You go to the bottom of the list.

Thanks for all the help and listening..... you guys are great. I have to have a hitch installed and hopefully pick it up next Friday. Then it's happy camping

Dayle1
Explorer II
Explorer II
Oaklevel wrote:
I kind of wonder what people are thinking when they use the term entry level RVs ?????? I guess with that mentality a Chevy is an entry level car ????? ......


Is it an Aveo or a Suburban?? That might make a difference.:B
Larry Day
Texas Baptist Men-Retiree Builders since '01
'13 Silverado 3500HD LT 2wd CCSB SRW, custom RKI bed
'19 Starcraft Telluride 292RLS
Rig Photos

fla-gypsy
Explorer
Explorer
My budget priced TT uses the same frame, axles, appliances and was produced on the same line as higher priced units. The difference is all fluff, trim and marketing on mine.
This member is not responsible for opinions that are inaccurate due to faulty information provided by the original poster. Use them at your own discretion.

09 SuperDuty Crew Cab 6.8L/4.10(The Black Pearl)
06 Keystone Hornet 29 RLS/(The Cracker Cabana)

mtofell1
Explorer
Explorer
Oaklevel wrote:
I kind of wonder what people are thinking when they use the term entry level RVs ?????? I guess with that mentality a Chevy is an entry level car ????? ......


Each large manufacturer makes many different lines or brands under their main name. In this case the parent company is Keystone. Right on their website they have them categorized and the Hideout is in the first category called "Standard."



JesLookin wrote:
Since you're in Oregon, have you checked out Arctic Fox line? They are higher quality and made in Oregon.


Yep, Arctic Fox makes VERY nice stuff.... unfortunately, they really don't have too many floor plans and none of them work for what we are looking for.

JesLookin
Explorer
Explorer
Since you're in Oregon, have you checked out Arctic Fox line? They are higher quality and made in Oregon.
2013 Arctic Fox 27-5L
2014 Ram 3500 6.7L CTD, Crew Cab

Oaklevel
Explorer
Explorer
I kind of wonder what people are thinking when they use the term entry level RVs ?????? I guess with that mentality a Chevy is an entry level car ????? ......

Oaklevel
Explorer
Explorer
I can say that our lower priced basic PUMA is better quality than many of the "high end" trailers No fireplace or frills, Same RV appliance, same axles, same tires,same LP tanks,same AC, Same flooring, it does have a wood frame, and Alum siding our 30K trailer seems to have less issues than the 50-90K Sabre's, Cardinals etc.

More $ does not always mean better quality when it comes to RVs. I like basic less to go wrong.

randygk
Explorer
Explorer
I bought a new Hideout travel trailer in '12 and kept it for 2 yrs moving to a fifth wheel. I was very happy with the Hideout.

mtofell1
Explorer
Explorer
Thanks everyone.... I appreciate the info.

Just to clarify - it's not that I can't/won't pay for a higher quality unit. I just have some very specific "must haves" (more to the point, my DW does :)) and the unit in question pretty much fits them all. I'm going back today with the family to take a look.

I've considering driving a great distance to get a trailer but this one happens to be at a dealer that's just 10 minutes away. Having the selling dealer nearby for warranty work makes the prospect of owning a cheap trailer a bit more doable, I suppose.