Great service in Bozeman Montana

[k9dad]

Traveling from the Northwest back to Florida,our electric step motor went out when we got to the KOA in Bozeman Montana. It was a Sunday and there was no one to call. The next morning I started calling RV dealers and went as far as Billings which was 150 miles away. None were willing to help. We travel with two German Shepherds and they needed to be lifted to get in without the steps. My wife and I both have a bad back. I called Big Sky RV about a mile from where we were camped. They did not open until 9. On a lark on the way out of town I stopped there at about 8:30. Still closed but the gate was open so I walked in and knocked on the door. A young service tech (RJ) opened the door and told me to bring in the motorhome and pull it around back. He quickly determined the problem and had a new motor installed in 20 minutes. The service manager (Chris) processed the warranty claim and had me out in 1hour total time. This is an outstanding dealership. If you are ever in need of RV. Service anywhere close to Bozeman, I would highly recommend this place. Big Sky RV is awesome!!

[kalynzoo]

Anther thank you to Big Sky. We were in Yellowstone last week and the A/C compressor gave out on the dash. We were warned by many that this could burn the serpentine belt leaving us dead in the highway. Big Sky came to the rescue. We made an appointment and brought the MH in Monday morning. By mid afternoon they said it could not be repaired and a replacement would be shipped in for the following morning. I was about to put together a "bug out bag" for the six of us (we were traveling with kids and grandkids on this trip) when Big Sky said no reason, they would put us back together and we could bring the MH back the following morning at 11AM. We went back to the campground, had a fun evening, and returned. The MH was then fixed and ready by 3pm. The total charge was based on the basic repair...we were not charged for the extra work they had to do to give us the evening in our MH. Great People.
Additionally, while in Yellowstone, we rented a 15 passenger van for the week to tour...we were traveling with another MH, and this way we did not need to take 2 cars. Great service on the rental. Big Sky certainly gets my recommendation.

[erniee]

My son has purchased a few coach from them in the past.

[bigB42]

they were just that good 15 or so years ago when I lost lights on pickup camper on sunday afternoon and had get home that night.then they sent us a Christmas card for quite a few years

[SeaDog_BRR]

It's nice when someone on here has a good experience with an RV repair shop and lets others know. Seems we hear more complaints then anything else. In case this happens again train the dogs to jump up into the coach! lol