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Help With Collision Repair

Dr_Jay
Explorer
Explorer
Hello, we were on I695 in MD near exit 9 at 6 last night and our RV was hit by a car. Damage to the rv's front cowl. Not very drivable. We went to an RV collision repair shop in Beltsville, MD by the name of Queens Town RV.
I have never had this happen before and am looking for some advice. They will need it for 6 weeks while we are back home 400 miles away. That is not a problem. Most thankfully no one was hurt in the RV and in the other car. I would appreciate any advice. Thank you.
2013 Winnebago Sightseer
Greater Boston Area
14 REPLIES 14

ILVMYGT
Explorer
Explorer
Wherever you decide to have the work done close the motorhome down like you are putting it away for winter (i.e., remove all the food.) Don't count on them providing power to charge batteries or cool the refrigerator. Turn off house and chassis batteries if you can. With a 12 week time line you may consider winterizing the potable water system and drain the black and gray tanks.
2000 Country Coach Magna
CAT 385HP Allison 6sp
1998 Saturn SW2

Dr_Jay
Explorer
Explorer
Thank you all for your advice I am still negotiating with my insurance company at the moment. I found your advice very helpful and it has given me ideas on what to negotiate for. Thanks again!
2013 Winnebago Sightseer
Greater Boston Area

rgatijnet1
Explorer III
Explorer III
A lot depends on who was at fault for the accident. If it was the automobile, you have a little more power to negotiate. If it was the OP's fault, his options are limited.

wallynm
Explorer
Explorer
Most insurance policies have a clause that they tow to nearest repair facility. While you may negotiate another shop I suggest a demand for a 400 mile tow would be difficult to achieve.

J-Rooster wrote:
Dr. Jay, I would demand to your Insurance Company to have your RV towed the 400 miles to your home domicile! It just makes since to have it fixed where you want it fixed at home and, you get to go check on the repairs as there progressing.
Have a Diesel Engine Diesel RV Club

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J-Rooster
Explorer
Explorer
Dr. Jay, I would demand to your Insurance Company to have your RV towed the 400 miles to your home domicile! It just makes since to have it fixed where you want it fixed at home and, you get to go check on the repairs as there progressing.

bullydogs1
Explorer
Explorer
You state 400 miles from home..there is a place in NJ called RISCO RV and I've seen his work...which is quite good and the place does know what they are doing....If you are anywhere near Atlantic Highlands NJ I'd try to get it there...I also know a place in NC but that's not going to help you...If it is barely driveable, then it could be better in the long run to go with them. So sorry about this issue for you but at least people are OK.
Stuart and Stella Denning
2016 Entegra Aspire 42RBQ
The 3 Bulldogs (Daisy, Sylvie and Stashie)
2018 Equinox Diesel (TOAD)

rk911
Explorer
Explorer
wallynm wrote:
four rolling on ground as in four tires from you vehicle all rolling on the ground all at the same time without the benefit of a tow dolly or trailer.

rk911 wrote:
wallynm wrote:
Our insurance provides for a rental car if you do not have a frog...

frog? :he


ahhh...a toad. :B. 30-yrs an RVer, never heard it referef to as a frog
Rich
Ham Radio, Sport Pilot, Retired 9-1-1 Call Center Administrator
_________________________________
2016 Itasca Suncruiser 38Q
'46 Willys CJ2A
'23 Jeep Wrangler JL
'10 Jeep Liberty KK

& MaggieThe Wonder Beagle

wallynm
Explorer
Explorer
four rolling on ground as in four tires from you vehicle all rolling on the ground all at the same time without the benefit of a tow dolly or trailer.

rk911 wrote:
wallynm wrote:
Our insurance provides for a rental car if you do not have a frog...

frog? :he
Have a Diesel Engine Diesel RV Club

Have a Freightliner FCOC Web Page

Living on the memories now
EX 02 DSDP 3567
EX 99 Coachmen
EX 86 Georgie Boy
EX 75 Winnie
EX 72 Sightseer
EX 68 Brave

THOSE THAT DO NOT KNOW HISTORY ARE DOOMED TO REPEAT IT

rk911
Explorer
Explorer
wallynm wrote:
Our insurance provides for a rental car if you do not have a frog...

frog? :he
Rich
Ham Radio, Sport Pilot, Retired 9-1-1 Call Center Administrator
_________________________________
2016 Itasca Suncruiser 38Q
'46 Willys CJ2A
'23 Jeep Wrangler JL
'10 Jeep Liberty KK

& MaggieThe Wonder Beagle

wallynm
Explorer
Explorer
Our insurance provides for a rental car if you do not have a frog. I would take valuables, clothes, dump the food or give it away, and you have to trust the repair facility.

Before leaving meet with your insurance company and the shop to have clear understanding of what is being repaired and how. For example are they going to replace the front cap or repair it. As best you can get a firm repair schedule.

If you do not like this option ask how much to make road worthy so you can at least drive it back home. Make sure you get a ft. end alignment. That is what we did and went from SC to NM


This what ours looked like

Ft. end damanage


GOOD LUCK
Have a Diesel Engine Diesel RV Club

Have a Freightliner FCOC Web Page

Living on the memories now
EX 02 DSDP 3567
EX 99 Coachmen
EX 86 Georgie Boy
EX 75 Winnie
EX 72 Sightseer
EX 68 Brave

THOSE THAT DO NOT KNOW HISTORY ARE DOOMED TO REPEAT IT

univmd
Explorer
Explorer
We bought our coach from Queenstown RV when they used to sell RVs. They are a part of College Park Collision which is a huge Geico collision center and they also own College Park Honda and Hyundai. They will fix your coach. However it is possible it will take 12 weeks instead of 6 weeks depending on parts, they are a super busy place. If not driveable, I would probably just leave it with them. If driveable, drive it back to hometown for repair.
2008 Gulfstream Tourmaster
2011 Honda CRV
Blue Ox Baseplate & Socket Wiring
Blue Ox Alladin Tow Bar
US Gear Unified Tow Brake

GGeorge
Explorer
Explorer
If it was mine I would drive as fast as possible on back road to home 400 miles away and get it repaired where 1) you know the mechanic, 2) you can keep it on track, 3) if problems arise you are closer to the repair shop.

GGeorge
GGeorge
Marietta, Ohio
2014 Coachmen Encounter
2010 Jeep Liberty

rk911
Explorer
Explorer
Dr Jay wrote:
Hello, we were on I695 in MD near exit 9 at 6 last night and our RV was hit by a car. Damage to the rv's front cowl. Not very drivable. We went to an RV collision repair shop in Beltsville, MD by the name of Queens Town RV.
I have never had this happen before and am looking for some advice. They will need it for 6 weeks while we are back home 400 miles away. That is not a problem. Most thankfully no one was hurt in the RV and in the other car. I would appreciate any advice. Thank you.


did you notify your insurance company? did you make a police report?
Rich
Ham Radio, Sport Pilot, Retired 9-1-1 Call Center Administrator
_________________________________
2016 Itasca Suncruiser 38Q
'46 Willys CJ2A
'23 Jeep Wrangler JL
'10 Jeep Liberty KK

& MaggieThe Wonder Beagle

rgatijnet1
Explorer III
Explorer III
Great that no one was hurt but I would try to make sure that you have someone to nag the repair facility so that it keeps on schedule and repairs your coach within 6 weeks. I am very surprised that they were able to give you a 6 week time frame within 24 hours.
Some places have a habit of sitting on a project like yours knowing that you can't take it anywhere else. Make sure that you nag the insurance company as well to get your coach back, especially if it was the other driver's fault.
Here is a review of the repair facility.RV shop