โJan-07-2016 05:35 PM
โOct-05-2016 08:51 AM
โOct-03-2016 07:12 PM
doxiemom11 wrote:
We have to open our door with the switch on. Shut switch off, then close door. Steps then stay open. No keys in ignition either.
โOct-03-2016 07:03 PM
โOct-03-2016 01:37 PM
dougrainer wrote:coppersilverado wrote:dougrainer wrote:coppersilverado wrote:
I am very perplexed. I have searched high and low and don't see any post about this specific problem. My Kwikee steps work exactly as intended, when the switch is off, (or on), doesn't matter. In ONE position, it works with the door. Extended when the door is open, retracted when the door is closed. In the other position, the steps lock and stay in the RETRACTED position, not extended as they should. I have seen many variations of step problems, but never this.
I have replaced the controller. I have checked and have the following:
RED-Hot 12 volts all the time.
WHITE-This is the wire connected to that ON/Off switch to keep extended. I have 12 V and 0 V, on and off with the switch.
BROWN-goes to magnetic door switch. 12 V on and off with door opened and closed.
YELLOW--- Goes to the Ignition Key activated override. 12 V on and off with ignition switch.
The controller has been changed. This problem existed with the old and new controller.
Here's the thing. When the switch is in the position to allow the steps to operate, they works EXACTLY like they are supposed to, door open-steps extended, door closed-steps retract. This confirms the motor is good, step direction is correct, door switch is correct type and operating as should. Controller is correct. (replaced with new controller of same part no.
When I put the switch in the position to lock steps in extended position, if they are retracted, they stay retracted, regardless of door opened or closed. If they are extended, when I close the door they retract, and stay retracted, (exactly opposite of what they are supposed to do). And Kwikee has zero tech support. Anybody have this experience with this problem? Email me directly if you like. Coppersilverado@yahoo.com. Thanks in advance. Doug
The BROWN wire is a ground(negative) current wire. You should NOT have 12 volts on that wire at anytime. Odds are the MOTOR 2 wires are reversed. When you reverse the motor wires, what happens is what happened to you. In conjunction with the WRONG door switch. Doug
Doug,
Thanks for your reply. Not sure if I am using this board correctly, but I will see when I post, if my reply to your reply shows up correctly.
At any rate, I must admit that in my original post, I used the copy and paste to grab the "wire descriptions" from someone else's post. I know.....lazy. lol But, in doing so I also copied a mistake. Let me try a new description.
I have checked this directly from the "Owners manual #888: Kwikee Electric Steps":
The RED wire has 12 V all the time.
The WHITE wire has 12 V when the override switch is on, and 0 V when the override switch is off. (this is the switch that should lock the steps in the extended position)
There is 0 V BETWEEN the RED and BROWN when the door is open, and 12 V BETWEEN the RED and BROWN when the door is closed.
The YELLOW wire has 12 V with the ignition on, and 0 V with the ignition switch off.
The controller is a rectangle shape. (I see references to the square shape with a right triangle on one side)
The door switch is a black N.O. switch.
With the override switch in the on/closed/12V position, the steps operate normally with the door, door open-steps extend, door closed, steps retract.
With the override switch in the off/open/0V position, the steps retract and stay retracted, with the door open or closed. (should stay extended)
Thanks,
Doug
PS..in talking with Winnebago, they have told me they do not know what this rectangle control module is:
https://www.walmart.com/ip/49350282?wmlspartner=wlpa&adid=22222222227036927863&wl0=&wl1=s&wl2=c&wl3=58505470298&wl4=pla-91204882418&wl5=9022931&wl6=&wl7=&wl8=&wl9=pla&wl10=8175035&wl11=online&wl12=49350282&wl13=&veh=sem
and that I need the one that is shaped like a square with a right triangle on the side.
http://webhosting.web.com/imagelib/sitebuilder/misc/show_image.html?linkedwidth=actual&linkpath=http://www.pdxrv.com/sitebuildercontent/sitebuilderpictures/kwikee_step_control_module.JPG&target=tlx_new&title=Kwikee Step Electronic Control Module Kit, 909510000
The FIRST link is for an OLD SCS Frigette step. Now it is Coach/LCI step company. IF you have this module on your RV, THAT IS YOUR PROBLEM. Get the correct module. Doug
โOct-03-2016 01:24 PM
coppersilverado wrote:dougrainer wrote:coppersilverado wrote:
I am very perplexed. I have searched high and low and don't see any post about this specific problem. My Kwikee steps work exactly as intended, when the switch is off, (or on), doesn't matter. In ONE position, it works with the door. Extended when the door is open, retracted when the door is closed. In the other position, the steps lock and stay in the RETRACTED position, not extended as they should. I have seen many variations of step problems, but never this.
I have replaced the controller. I have checked and have the following:
RED-Hot 12 volts all the time.
WHITE-This is the wire connected to that ON/Off switch to keep extended. I have 12 V and 0 V, on and off with the switch.
BROWN-goes to magnetic door switch. 12 V on and off with door opened and closed.
YELLOW--- Goes to the Ignition Key activated override. 12 V on and off with ignition switch.
The controller has been changed. This problem existed with the old and new controller.
Here's the thing. When the switch is in the position to allow the steps to operate, they works EXACTLY like they are supposed to, door open-steps extended, door closed-steps retract. This confirms the motor is good, step direction is correct, door switch is correct type and operating as should. Controller is correct. (replaced with new controller of same part no.
When I put the switch in the position to lock steps in extended position, if they are retracted, they stay retracted, regardless of door opened or closed. If they are extended, when I close the door they retract, and stay retracted, (exactly opposite of what they are supposed to do). And Kwikee has zero tech support. Anybody have this experience with this problem? Email me directly if you like. Coppersilverado@yahoo.com. Thanks in advance. Doug
The BROWN wire is a ground(negative) current wire. You should NOT have 12 volts on that wire at anytime. Odds are the MOTOR 2 wires are reversed. When you reverse the motor wires, what happens is what happened to you. In conjunction with the WRONG door switch. Doug
Doug,
Thanks for your reply. Not sure if I am using this board correctly, but I will see when I post, if my reply to your reply shows up correctly.
At any rate, I must admit that in my original post, I used the copy and paste to grab the "wire descriptions" from someone else's post. I know.....lazy. lol But, in doing so I also copied a mistake. Let me try a new description.
I have checked this directly from the "Owners manual #888: Kwikee Electric Steps":
The RED wire has 12 V all the time.
The WHITE wire has 12 V when the override switch is on, and 0 V when the override switch is off. (this is the switch that should lock the steps in the extended position)
There is 0 V BETWEEN the RED and BROWN when the door is open, and 12 V BETWEEN the RED and BROWN when the door is closed.
The YELLOW wire has 12 V with the ignition on, and 0 V with the ignition switch off.
The controller is a rectangle shape. (I see references to the square shape with a right triangle on one side)
The door switch is a black N.O. switch.
With the override switch in the on/closed/12V position, the steps operate normally with the door, door open-steps extend, door closed, steps retract.
With the override switch in the off/open/0V position, the steps retract and stay retracted, with the door open or closed. (should stay extended)
Thanks,
Doug
PS..in talking with Winnebago, they have told me they do not know what this rectangle control module is:
https://www.walmart.com/ip/49350282?wmlspartner=wlpa&adid=22222222227036927863&wl0=&wl1=s&wl2=c&wl3=58505470298&wl4=pla-91204882418&wl5=9022931&wl6=&wl7=&wl8=&wl9=pla&wl10=8175035&wl11=online&wl12=49350282&wl13=&veh=sem
and that I need the one that is shaped like a square with a right triangle on the side.
http://webhosting.web.com/imagelib/sitebuilder/misc/show_image.html?linkedwidth=actual&linkpath=http://www.pdxrv.com/sitebuildercontent/sitebuilderpictures/kwikee_step_control_module.JPG&target=tlx_new&title=Kwikee Step Electronic Control Module Kit, 909510000
โOct-03-2016 11:27 AM
dougrainer wrote:coppersilverado wrote:
I am very perplexed. I have searched high and low and don't see any post about this specific problem. My Kwikee steps work exactly as intended, when the switch is off, (or on), doesn't matter. In ONE position, it works with the door. Extended when the door is open, retracted when the door is closed. In the other position, the steps lock and stay in the RETRACTED position, not extended as they should. I have seen many variations of step problems, but never this.
I have replaced the controller. I have checked and have the following:
RED-Hot 12 volts all the time.
WHITE-This is the wire connected to that ON/Off switch to keep extended. I have 12 V and 0 V, on and off with the switch.
BROWN-goes to magnetic door switch. 12 V on and off with door opened and closed.
YELLOW--- Goes to the Ignition Key activated override. 12 V on and off with ignition switch.
The controller has been changed. This problem existed with the old and new controller.
Here's the thing. When the switch is in the position to allow the steps to operate, they works EXACTLY like they are supposed to, door open-steps extended, door closed-steps retract. This confirms the motor is good, step direction is correct, door switch is correct type and operating as should. Controller is correct. (replaced with new controller of same part no.
When I put the switch in the position to lock steps in extended position, if they are retracted, they stay retracted, regardless of door opened or closed. If they are extended, when I close the door they retract, and stay retracted, (exactly opposite of what they are supposed to do). And Kwikee has zero tech support. Anybody have this experience with this problem? Email me directly if you like. Coppersilverado@yahoo.com. Thanks in advance. Doug
The BROWN wire is a ground(negative) current wire. You should NOT have 12 volts on that wire at anytime. Odds are the MOTOR 2 wires are reversed. When you reverse the motor wires, what happens is what happened to you. In conjunction with the WRONG door switch. Doug
โOct-03-2016 11:24 AM
wa8yxm wrote:
It might be as simple as a blown fuse.
If you have an Intelletec Battery control Center... Inside the box are a bunch of fuses.. Some are 5 Amp. check all the 5 AMP fuses. One of them feeds that step control switch.
There are two different Kwikee step controllers. One is squarish (retangale I think) , and the other is a trapezoid (At first glance you may think Triangle.
On the older one the switch inside the door is called POWER. with the switch OFF the steps are not supposed to move at all unless the engine is running then they are supposed to RETRACT and follow the door (Extend when door open) When the switch is on the steps work as yours do now.
With the NEW style it's called an OVERRIDE. With the switch off or the fuse blown/missing they work as you describe (Follow the door). with the switch ON they will extend first time you open the door, ignition off, and stay there.
Ignition on they follow the door (Always)
NOTE: they SHOULD retract when you start the RV even with the door closed but do not reliably do that.. I added a sensor.
โOct-03-2016 11:15 AM
dougrainer wrote:coppersilverado wrote:
I am very perplexed. I have searched high and low and don't see any post about this specific problem. My Kwikee steps work exactly as intended, when the switch is off, (or on), doesn't matter. In ONE position, it works with the door. Extended when the door is open, retracted when the door is closed. In the other position, the steps lock and stay in the RETRACTED position, not extended as they should. I have seen many variations of step problems, but never this.
I have replaced the controller. I have checked and have the following:
RED-Hot 12 volts all the time.
WHITE-This is the wire connected to that ON/Off switch to keep extended. I have 12 V and 0 V, on and off with the switch.
BROWN-goes to magnetic door switch. 12 V on and off with door opened and closed.
YELLOW--- Goes to the Ignition Key activated override. 12 V on and off with ignition switch.
The controller has been changed. This problem existed with the old and new controller.
Here's the thing. When the switch is in the position to allow the steps to operate, they works EXACTLY like they are supposed to, door open-steps extended, door closed-steps retract. This confirms the motor is good, step direction is correct, door switch is correct type and operating as should. Controller is correct. (replaced with new controller of same part no.
When I put the switch in the position to lock steps in extended position, if they are retracted, they stay retracted, regardless of door opened or closed. If they are extended, when I close the door they retract, and stay retracted, (exactly opposite of what they are supposed to do). And Kwikee has zero tech support. Anybody have this experience with this problem? Email me directly if you like. Coppersilverado@yahoo.com. Thanks in advance. Doug
The BROWN wire is a ground(negative) current wire. You should NOT have 12 volts on that wire at anytime. Odds are the MOTOR 2 wires are reversed. When you reverse the motor wires, what happens is what happened to you. In conjunction with the WRONG door switch. Doug
โOct-03-2016 07:40 AM
โOct-03-2016 07:03 AM
coppersilverado wrote:
I am very perplexed. I have searched high and low and don't see any post about this specific problem. My Kwikee steps work exactly as intended, when the switch is off, (or on), doesn't matter. In ONE position, it works with the door. Extended when the door is open, retracted when the door is closed. In the other position, the steps lock and stay in the RETRACTED position, not extended as they should. I have seen many variations of step problems, but never this.
I have replaced the controller. I have checked and have the following:
RED-Hot 12 volts all the time.
WHITE-This is the wire connected to that ON/Off switch to keep extended. I have 12 V and 0 V, on and off with the switch.
BROWN-goes to magnetic door switch. 12 V on and off with door opened and closed.
YELLOW--- Goes to the Ignition Key activated override. 12 V on and off with ignition switch.
The controller has been changed. This problem existed with the old and new controller.
Here's the thing. When the switch is in the position to allow the steps to operate, they works EXACTLY like they are supposed to, door open-steps extended, door closed-steps retract. This confirms the motor is good, step direction is correct, door switch is correct type and operating as should. Controller is correct. (replaced with new controller of same part no.
When I put the switch in the position to lock steps in extended position, if they are retracted, they stay retracted, regardless of door opened or closed. If they are extended, when I close the door they retract, and stay retracted, (exactly opposite of what they are supposed to do). And Kwikee has zero tech support. Anybody have this experience with this problem? Email me directly if you like. Coppersilverado@yahoo.com. Thanks in advance. Doug
โOct-03-2016 05:58 AM
โJan-08-2016 05:07 AM
โJan-08-2016 04:27 AM
โJan-08-2016 04:17 AM