HP Notebook keyboard quit working

[Rangerider]

Running Win7. Touchpad & on-screen kybd work fine. Any ideas?

[TucsonJim]

Good news Rangerider. Just picked the truck up and it's running good!

[Rangerider]

TucsonJim,

The BIOS update worked and I am back in business. Thank you so much. Good luck with your truck.

[HappyKayakers]

How old is the notebook? Sometimes they just quit. Make sure you have the maintenance manual downloaded and search the internet for a replacement keyboard. They're fairly cheap and it should take about 1 hr to swap out. Make sure you have a good set of jeweler's screwdrivers.

[TucsonJim]

Typically, you might run into this issue if your BIOS needs updating. Try this:


This is a simple fix.
You will need your product number.
Go to:
www.hp.com/go/contacthp
enter your product number.
click on the updates and drivers. Update your BIOS, when you have finished
you must REBOOT

This should solve it.

[TucsonJim]

I'm sure you did a total shut down, battery removal and reinsert, and restart?