Problem with HP printer and Laptop.

[Gjac]

I have an HPDeskjet printer 3940 and a Compaq Presario CQ60-420us laptop. When I go to print the power button on the printer is blinking. In the past when this happened I would go to control panel>printers and delete the documents in printing Que and the light would become solid again and I was able to print. Currently when I go to delete, one document remains and says deleting but takes for ever to delete. When it does printer still has blinking power light and fails to print. Any help would be greatly appreciated.

[Clay_L]

I had an job hung in the queue,had the same symptoms and tried to get rid of it with no luck. The HP tech had me un-install the printer software (HP Support Solutions Framework in the list) and reinstall it. That fixed the problem.

[robsouth]

X4

[punomatic]

monkey44 wrote:
QUOTE: I would also delete the printer, reboot the laptop, then plug the printer back in to let it reinstall.

This one ^

X3

[monkey44]

QUOTE: I would also delete the printer, reboot the laptop, then plug the printer back in to let it reinstall.

This one ^

[HappyKayakers]

You may have something stuck in the print queue. There's an easy way to delete old/corrupt print jobs manually. Instructions are here.

I would also delete the printer, reboot the laptop, then plug the printer back in to let it reinstall.

[MarkTwain]

Give HP tech support a call. Their tech support has been able to solve all my issues.