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Flying J / Good Sams Fuel Card Security

RayMc
Explorer
Explorer
My concern is online account security. In attempting to change my passwords I was alarmed to find that I could only use 6 characters, which seemed rather unsecure. I spoke with a Flying J representative who seemed to minimalized my concerns, he said "even my bank only uses a maximum 6 character password". My bank has much more stringent security, I must change my password every 30 days, with a minimum of 8 characters.
Does anyone else have issues with Flying J account security??

Thanks,
Ray
2016 Ford F350 SD 4x4 6.7L Diesel pulling 2013 Arctic Fox 275L FW
13 REPLIES 13

Shot-N-Az
Explorer
Explorer
no

JamesBr
Explorer
Explorer
If you are refering to the RV plus card, you have two pins, not passwords (though the website allows non numerical I still treat is as a pin rather then password.) This is pretty common with fueling network systems as they where always pin based and only been adapated with a front end web system for users to view current and past invoices and charge.

So I have the 4 digit driver ID (pin) for the fueling card, and I use a differnt 6 digit pin for the web interface. I have experience dealing with fleet fueling networks like Quarrels and CFN (commercial fueling network.) They are nearly identical though Quarrels changed their web interface to allow standard passwords in the past year.
2006 Ford F350 6.0
2014 Primetime Sanibel 3600
Enough other vehicles to not bother listing.

Previous RV: 2001 Monaco Knight

Robin1953
Explorer
Explorer
Get Roboform and let it generate your password for you and then you can save it in their software with you master password. I just generated this for this message...cig2MOXW. You can also set it to included special characters like this...$66@Ne3Z. Mine is set at 8 characters currently but you can adjust it as well. Then if you wish you can probably go to the settings and reset the password at time intervals.
2015 Grand Design Solitude 320X
2016 Ram 3500 DRW and Cummins

Duck
Explorer
Explorer
My credit union accepts 6 numbers, letters, or other characters. I was told by a IT guy that using #,$, etc are a little more secure.
Don
08-FORD F350 PSD
13 Bighorn 3055RL {For Sale}

mdamerell
Explorer
Explorer
duplicate ๐Ÿ˜ž
2012 Sundance 3100RB w/Reese Goose Box
2004 Ford F350 6.0 L PSD, CC, DRW, long bed, B&W drop ball hitch, Firestone Ride-rite air bags.

mdamerell
Explorer
Explorer
The PIN on your ATM card is only 4 numbers. The PIN for the RV Plus Charge Card is 4 numbers. I like the convenience of the card and so I use it. As for the website login, use care in picking your password and go camping. Between doctored card readers and other scams you don't want to make it simple, but if "they" want to hack you, they will find a way. Get Lifelock and be happy.

You can always get a Visa with cash back and hope they have better encryption. Just don't ask for extra digits to give you a warm fuzzy.

Don't mean to be flippant but the cards are stacked against you and life is short. My head hurts trying to remember all the used names and passwords. I liked life when an address and phone number got you by. Knowing your Social Security number probably meant you were military and knowing your driver's license number meant you were a trucker. Just go have some fun.
2012 Sundance 3100RB w/Reese Goose Box
2004 Ford F350 6.0 L PSD, CC, DRW, long bed, B&W drop ball hitch, Firestone Ride-rite air bags.

wa8yxm
Explorer III
Explorer III
Is this a payment card or the loyality card.. If payment card then six characters is a bit.. Short.. If it is a loyality card,, Nothing much to steal there so do not worry about it. I usually use a short password on accounts that do not have any financial or which have "Smoked" personal info, and most all my non-financial accounts have Smoked personal info, This one included. (Something, I will not say what, in my profile is false).
Home was where I park it. but alas the.
2005 Damon Intruder 377 Alas declared a total loss
after a semi "nicked" it. Still have the radios
Kenwood TS-2000, ICOM ID-5100, ID-51A+2, ID-880 REF030C most times

HappyKayakers
Explorer
Explorer
I'll throw this out there just for comparison purposes. Being retired military, I need to log into a government computer system for my retired pay. My password there needs to be between 15 and 30 characters long, have the usual mix of upper case, lower case, numbers and special characters. It automatically expires after 60 days.
Joe, Mary and Dakota, the wacko cat
Fulltiming since 2006
2006 Dodge 3500 QC CTD SRW Jacobs Exhaust brake
2017 Open Range 3X388RKS, side porch

RayMc
Explorer
Explorer
rwbradley wrote:
Recent advances in password security have changed a lot of previous held assumptions. A few things to consider about passwords
1) any website that can tell you what your password is if you forgot it (instead of prompting you to reset it is using either a) no encryption b) reversible encryption, either way that means your data is stored using an insecure easily hackable method. The site should NEVER be able to tell you what your password is, this is an indication that they know your password.
2) a website forcing you to use a short password ie max 6 characters, or no special characters may be relying on old technology which may no longer be secure
3)password cracking tools are much more intelligent and most use a combination of 3 methods to crack a password a) dictionary attack which is checking known common passwords ie 12345 or password b) hybrid attack checks a dictionary than tries common number/letter substitution ie password1 or switching i for 1 o for 0 3 for e etc c) brute force attack, basically trying every possible combination. The first 2 methods take very little time to hack a password ie hours to days.
As the previous poster mentioned, complexity by using special characters, numbers and capital letters is important as long as it is not obvious complexity ie "pa33w0rd" is not significantly more secure than "password" using modern tools. Entrophy is key to a good password, do not think password, think passphrase ie MyBlueD0gHas3Tails is extremely secure. This comic makes the point:
http://xkcd.com/936/

Any site that forces you to use a short password should be assumed to be insecure, and I would contact customer service and complain... the squeaky wheel gets the oil (even in IT). Complex helps but bigger is better.


Just to clarify to previous posters, I'm referring to the "Pilot Good Sam Club RV Plus card".
In regard to the above, I did contact CS and was told that a third party company maintains the web site and accounts. According to the person I spoke with "Sir you have nothing to worry about, we have never had an problem". I understand and use long complex passwords.
I'm inquiring as to anyone here a. uses this service and b. finds a problem with Flying J's card account website.
Thanks,
2016 Ford F350 SD 4x4 6.7L Diesel pulling 2013 Arctic Fox 275L FW

rwbradley
Explorer
Explorer
Recent advances in password security have changed a lot of previous held assumptions. A few things to consider about passwords
1) any website that can tell you what your password is if you forgot it (instead of prompting you to reset it is using either a) no encryption b) reversible encryption, either way that means your data is stored using an insecure easily hackable method. The site should NEVER be able to tell you what your password is, this is an indication that they know your password.
2) a website forcing you to use a short password ie max 6 characters, or no special characters may be relying on old technology which may no longer be secure
3)password cracking tools are much more intelligent and most use a combination of 3 methods to crack a password a) dictionary attack which is checking known common passwords ie 12345 or password b) hybrid attack checks a dictionary than tries common number/letter substitution ie password1 or switching i for 1 o for 0 3 for e etc c) brute force attack, basically trying every possible combination. The first 2 methods take very little time to hack a password ie hours to days.
As the previous poster mentioned, complexity by using special characters, numbers and capital letters is important as long as it is not obvious complexity ie "pa33w0rd" is not significantly more secure than "password" using modern tools. Entrophy is key to a good password, do not think password, think passphrase ie MyBlueD0gHas3Tails is extremely secure. This comic makes the point:
http://xkcd.com/936/

Any site that forces you to use a short password should be assumed to be insecure, and I would contact customer service and complain... the squeaky wheel gets the oil (even in IT). Complex helps but bigger is better.
Rob
rvtechwithrvrob.com

CA_Traveler
Explorer III
Explorer III
sch911 wrote:
Are we talking about a Flying J credit card here or the RV discount card?
X2 Title say GS Card but you talked to FJ about the password?
2009 Holiday Rambler 42' Scepter with ISL 400 Cummins
750 Watts Solar Morningstar MPPT 60 Controller
2014 Grand Cherokee Overland

Bob

sch911
Explorer
Explorer
Are we talking about a Flying J credit card here or the RV discount card?
OEM Auto Engineer- Embedded Software Team
09 Holiday Rambler Endeavor 41SKQ Cummins ISL
2012 Jeep Grand Cherokee Limited Toad

Campfire_Time
Explorer
Explorer
Password security is only as good as your password. Having more than 6 characters does not always make it harder to guess. So long as you use at least one capital letter and substitute an extended character for a letter you'll be more secure than someone with a 10 character password that uses their dogs name incremented by a number. In IT, industry standard is minimum of 6 characters, even in banking and healthcare. Eight isn't unheard of, but is somewhat less common. It is odd that they limit it to 6 though.

For example p@ssW0rd (the o being a zero instead of the letter o) is far stronger than password1

Its far more likely your password would be captured by a key logger or screen scraping software installed as part of malware. In that case it doesn't matter how strong or how many characters your password is.
Chuck D.
โ€œAdventure is just bad planning.โ€ - Roald Amundsen
2013 Jayco X20E Hybrid
2016 Chevy Silverado Crew Cab Z71 LTZ2
2008 GMC Sierra SLE1 Crew Cab Z71 (traded)