Hello all! We are looking to hire a full time couple or individual to live on site and manage our beautiful campground in the North Georgia Mountains! Our park has 130+ lots, indoor pool, outdoor pool, rally pavilion and has a 9.5 facilities/10 appeal rating by Woodall's. Below is a job description. Please PM me for the park name and website if you are interested. At no time contact the park.
OVERVIEW
• Working and overseeing the Front desk for reservations, check in, check out, collecting rents, and ancillary income, running the store gift shop (in the check in office).
• Scheduling 6+ employees and work campers, checking and approving time sheets.
• Overseeing all park operations and maintenance for pools, pavilions rally facility, water distribution system and sewer force main, cable TV, electrical and telephone.
o Needs to become a certified pool operator
o Needs to become a certified well/water Georgia class 4 water distribution operator
o Needs to be certified in L.P. Gas handling.
? Put in place a successful Marketing Program and increase occupancy.
? SELL LOTS……
Detailed Responsibilities
Front Office: Become proficient in PARCS reservation system. Oversee all aspects of arrivals and departures, checkin’s, cash and credit card sales for lot rental and ancillary income from store sales, Ice sales, and L.P. sales. Oversee opening in the morning and close out at the end of day. Set hours for the office & store depending on volume and season. Order inventory for store merchandise, oversee inventory, select item that will sell. Ensure that store inventories are kept under control.
Cost code all bills for shared / non shared expense and forward to corporate office
Create weekly occupancy and booking reports and send to Owner and Bookeeping.
Create a annual budget for the park operations and the amenities and work with
Accounting in corporate office to create owners association annual budgets.
Keep a cross check on expenses and weekly performance of operations and compare them to budget goals. When needed discuss expense control with employees.
Review our telephone service and make appropriate changes. Monitor all utility costs and take action where appropriate.
Marketing:
A: Rack Card Brochures
B: Oversee Website
o Chance Landing page regularly
o Maintain calendar of events
o Monthly, weekly, seasonal rates
o Change rates of web site annually
o Work on Search engine optimization
o Post you tube video link to site
o Facebook and Twitter accounts: Need to be worked on and added to every couple of days. Also work on Picture contest once a month for facebook.
o Email Blasts and Telemarketing: Perform email blasts for specials
o Email Newsletter: Create a newsletter monthly emphasizing past events, up coming events, recognition to rally groups, area activities, special promotions and lots for sale.
o Maintain listings and advertising both print and on line in Trailer Life & Woodall’s .
o RV Trade Shows: Reserve booths and attend, or make sure we are represented
At Five trade shows a year.
Set up booth, distribute literature, collect names & email addresses and spin the wheel.
SALES:
Make sure all our customers know we are selling lots and then explain our Ownership program to them.
Sell 20 lots per year
Sell Park Models to customers on appropriate lots.
RENTAL:
Promote, market and rent our lots, increasing our occupancy to 50%.
RALLY GROUPS:
We do a lot of small to medium rally’s (20 – 50 rigs). Send letters to all
Group wagon masters every year from Good Sam’s & FMCA List. Maintain a schedule for the Rally pavilion so that no conflicts arrive. Make sure the groups understand how to use the kitchen equipment and audio visual systems.
Come up with rates for rally’s and location of their sites for grouping.
Some times we have 3 rally’s at the same time.
PARK OPERATIONS:
o Keep grass cut, lots free of weeds, trees and bushes trimmed, garden flowering.
o Keep pools in great working order and licensed.
o Ensure that pools and drinking water testing is conducted as required and that proper records are kept for reporting and that reports and samples are sent in when required.
o Routinely inspect restrooms, cabins, pavilions, mountain village center, club house, fitness center so that they are clean and in good repair and are properly outfitted for display.
o Make sure everything works and is pretty.
o Determine when groups are arriving, and/or heavy weekend volume and
ensure that adequate preparations for them have been made including adequate staff for registration.
ACTIVITIES:
o Oversee park activities, movies for children concert videos for adults, bingo, card parties, special events and themed weekends.
MEALS SERVED:
Currently we do the following Holiday Meals.
o MEMORIAL DAY
o FORTH OF JULY
o LABOR DAY
o THANKSGIVING
