'03 Gulfstream Ultra slideout not coming in

[Rigginai]

Need assistance on why our slideout won't come in.  Any suggestion/recommendation is welcome.  We already had the motor/pump replaced with a new part (~$1500) and still slideout won't budge.  You can hear the motor trying.  Please help!

[RAS43]

Have you checked the batteries to be sure they are fully charged? They must be to move most slides.

[QCMan]

Did the person who decided the motor needed replacing ever test the slide after the replacement? Have you checked to see if the slide locks were off ( if you have them )? No slide will move if the locks are on.

[Rigginai]

Thanks for the response!  Yes, they tested but slideout still not budging.  So not really sure if the motor/pump kit was defective in the 1st place. At this point, i just want to have the slideout in, even  manually, and we can't even do that so I can take it to a shop.