Samsung phones are great. Their refridgerators suck. My Aunt has one and several months after the warranty ran out,the refridgerator portion stopped working. They bought it at Lowes but Lowes refused to help.After a day and a half of calling,she finally got through to customer service it took 3 days for a serviceman to get there.He spoke little English and was very rude. She asked him a question and he said " I go" and pointed to the door.It cost almost $500 to fix a fridge less than 4 years old. When I posted about it on Facebook I got a ton of replies about people who had similar issues with Samsung appliances.