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Arctic Fox #25W

Caribooboy
Explorer
Explorer
We purchased a new Arctic Fox #25W earlier this year and we have a question for any other owners of this model. There is an opening (cupboard) above the Microwave which in our case did not come with a Door Panel. On the Northwood Mfg. Web Site, they show a cupboard door on this opening but when we questioned our Dealer about it, they told us that this Model doesn't come with a door. I find this hard to accept as the opening looks so out of place in an otherwise impressive looking kitchen.Has anyone else run into this issue?
11 REPLIES 11

Caribooboy
Explorer
Explorer
After discussions with Arctic Fox Dealer and Northwood Mfg. I'm happy to say that we have received the cupboard door panel and the issue has been resolved. I feel much better knowing all the good things I've heard about Northwood Mfg.'s reputation with Customer Service appears to be correct.

Caribooboy
Explorer
Explorer
John H wrote:
http://www.youtube.com/watch?v=JPvFWvuVDhk



Thanks.......I've seen this and it's exactly what I'm talking about. The Panel is obviously a standard in this Model and I have been given the wrong information by my Arctic Fox Dealer.

John_H
Explorer
Explorer
http://www.youtube.com/watch?v=JPvFWvuVDhk
John H

Passin_Thru
Explorer
Explorer
I have a 31w and I can't tell w/o looking if there is a cabinet abv the microwave. Funny! Now I'll be up all night worrying about that. Always something. Yesterday I was worried I had'nt put the slider in but when I looked in the mirror I could see the police coming up so decided it was OK!

RVJimofOregon
Explorer
Explorer
Be sure and let us know what you find out from North Wood.
RV Jim
Jim & Joyce
Central Oregon Coast

26 foot 2004 Komfort travel trailer
2014 Platinum Tundra pickup

Treat the earth well, It was not given to you by your parents,“It was loaned to you by your children”
Indian proverb

rhust
Explorer
Explorer
I have a 2013 25w and it has a door on the cabinet above the microwave. Not sure why they did not put it on yours. Call northwood they can get to the bottom of it.
2013 Arctic Fox 25w
2011 Chevy Duramax 2500HD 4x4

Caribooboy
Explorer
Explorer
Wow.......Great Site......thanks for all the replies. The cupboard was never prepped for the door...no holes for hardware etc.It looks like I'm going to have to contact Northwood in order to try and resolve this. It's unfortunate that every AC Brochure and every RV WEB Site that shows this model, indicates that the door comes with the unit. Other than that it's a great product and we are happy with it.

Thanks again for all the suggestions! Considering we are new to this I'm sure I'll be back often.

goducks10
Explorer
Explorer
Chances are they may have redesigned the 25W during the year. Our 13 Fox Mountain looks the same as the earlier 13 but is different on the inside. The tech guys at Northwood are usually real good with questions. I'd give em a call.

GENECOP
Explorer II
Explorer II
We have a AF trailer, different model, no open cabinets in kitchen...Is there any sign that a door was ever there? Hinge holes, Door catches etc...? Contact Northwood, they can probably send you a door either way.

donn0128
Explorer II
Explorer II
Send Northwood an email and picture and ask them. As a last resort find a custom cabinet shop that will make a door for you.

Majja13
Explorer
Explorer
I would contact Northwood Mfg. They can tell you for sure what is suppose to be there.
2015 GMC Sierra 2500hd 6.0 w/4:10 rear end
2006 SkyLine Weekender 180
1200/12000 Equal-i-zer WDH