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Eagle Cap/Adventurer Service

keyspirate
Explorer
Explorer
We have a 2016 Eagle Cap 1165. Since we were traveling out to the Yakima area we decided to visit the Adventurer manufacturing plant, take a tour, and have a couple of things tweaked on our unit. Everyone was more than accommodating. It was great to meet Brad Boyle whom we had talked with several times via the phone. The minor repairs took a bit longer than expected so Brad took us back to our campground to get our towed vehicle. Shortly things were completed and we were on our way. The next day we needed to have another short visit and once again they were super with giving us attention and addressing our needs. Thanks to Brad and all of the staff at Adventuer for the great customer service.
4 REPLIES 4

work2much
Explorer
Explorer
It's always nice to hear service success stories with RV brands. There sure are enough horror stories.
2022 Ram 3500 Laramie CTD DRW Crew 4x4 Aisin 4:10 Air ride.

2020 Grand Design Solitude 2930RL 2520 watts solar. 600ah lithium. Magnum 4000 watt inverter.

SugarHillCTD
Explorer
Explorer
Great to hear. Our '13 EC 850 had a couple of minor issues that the dealer fixed but after that it has been faultless.

Nice to see that the factory "has your back".
John & Cathy
'12 Chevy 2500HD CC 4x4 sb
'16 Cougar 25RKS w/ Andersen rail mount
'13 Eagle Cap 850 (sold). B4 that a few other TCs and a TT

Farmerjon
Explorer
Explorer
That's good to hear as we are considering buying a new Adventure 86SBS.
Thanks for sharing your experience.
2015 F350 Lariat CC LB 4x4 DRW 6.7, 6sp auto, 3.73
2000 F350 lariat SC LB 4x4 DRW 7.3, 6sp manual 3.73
1987 F250 Lariat SC/LB 4x4 SRW 460 4sp stick 4.10
1995 Jeep wrangler
99 Star Craft 953

SidecarFlip
Explorer III
Explorer III
I like doing the factory thing as well. Not much of a road trip for me, the factory is 60 miles away.

Glad they handled your issues.
2015 Backpack SS1500
1997 Ford 7.3 OBS 4x4 CC LB