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Impressions from an internet shopper

mtofell1
Explorer
Explorer
Just looking at build/price info for HD trucks from the big 3.

Ford - wants your name, email, etc, etc before they will show you local inventory

Chevy/GMC - I'm largely unsure as the website just seemed to reset after building a vehicle. I tried twice with the same results. User error is always a possibility.

Ram - Very easy to use. Build/price a vehicle and they show you local inventory with how close a certain matches your criteria

Full disclosure - I'm a current Ram owner but my truck is sitting at the dealer having the tranny rebuilt at 38K miles. I'm far from brand loyal as my last trucks have been 1989 Toyota 4runner to 1999 Ford F150 to 2005 Nissan Titan to 2006 Chevy Silverado Duramax to current 2014 Ram 2500 Hemi.

I'm truly open to all brands and well may keep my Ram for a while. It's just interesting shopping the different brands and their websites. Anyone have any shopping tips??
18 REPLIES 18

BigToe
Explorer
Explorer
OP, you're not alone. I find the recent trend of website designs to be almost unusable. Just when your eyes focus on a portion of the page to be able to read it, the whole freakin page suddenly moves, or scrolls, or presents something else... without you ever touching the mouse.

Or, just when you've mentally mapped all the things you saw at first glance, that you want to examine in more detail individually... again, the entire page morphs into something else. This rapid wipe scrolling nonsense.

Or, take Ford's commercial vehicle website for example. I was trying to "build and price" a commercial transit van. There are two columns presented initially, where the column on the right has a scroll bar. But it really isn't clear that the column on the left is scrollable, because the scroll bar doesn't "appear" until you mouse over it in just the right way. How would I know that.

So I'm going along, trying to build this cargo van, and I know that Transits have a configuration that is different than what I'm trying to build, but I can't see the option anywhere on the page. How do they expect me to know what exists if I can't see it?

By accident, I move the mouse in such a way that another scroll bar appears in the middle of the page, and now other configurations appear... but they are in graphic boxes so large that only 2 or 3 options can appear on my screen at a time. Huge empty graphic boxes, with a generic sign that says "photo not available" over and over again. So I can't compare the choices without vigourous scrolling up and down, hunting for a scroll bar that plays hide and seek all the time.

I can't tolerate today's generation of websites. I'm sure the new millennials with their phones in their faces all the time just laugh and dismiss one old man on a revolt, but the only way I could actually place an order for a vehicle is with an all text order guide printed on paper or pdf.

K_Charles
Explorer
Explorer
If you go to Ford inventory search all you need to put in is what you want and a zip code.

jerem0621
Explorer II
Explorer II
I have the same observations on websites...GM and Ford are a bit harder to use. Ram is simple...I love that I can find out the tow rating and payload rating by checking the VIN...

Dealer websites are worse "call for price". Frustrating...

What happened to the Hemi's transmission of you don't mind me asking?

Thanks!

Jeremiah
TV-2022 Silverado 2WD
TT - Zinger 270BH
WD Hitch- HaulMaster 1,000 lb Round Bar
Dual Friction bar sway control

It’s Kind of Fun to do the Impossible
~Walt Disney~

b17drvr
Explorer
Explorer
Just check out the local dealer websites. Email them for a price.
Ford is heavily discounting their super duty trucks. I just bought a 2016 F250 for almost 15000 off sticker.