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My engine woes!

carlw32
Explorer
Explorer
As most of you know my 07 5.9 threw a rod back in Jan and I ended up ordering a long block from Cummins Performance Parts on Jan 5th. It took them a while to find a buildable core and the engine has been built for over a week now. I was told by CPP that the engine would ship Mon or Tues of last week. However when we had recieved no shipping info on Tues I called to see what was up. CPP told me it would ship by Friday however we still never recieved any info. So tried to call Fri and never got an answer and my shop here got through however was told that the shipping department had just closed. So I got on CPPs FB page and asaked on there and he swore it shipped on Tues. So now I have had two different answers anway he gave me an email to get a status today. Have I recieved an emai? No. I did however call the carrier and they were able to tell me that the engine did ship on Friday and will be here Tues. I did call them again before I called the carrier and never got anyone to answer. Just a warning if you order anything from them they may do good work however their communications sucks. Do your research before hand. I had done some and didn't find much on them I should have checked the BBB as I would have seen that is a continuing issue with them.
2007 Dodge 3500 CTD 6spd
Curt 20K Slider
2013 Keystone Cougar 293 SAB
9 REPLIES 9

carlw32
Explorer
Explorer
Tachdriver wrote:
carlw32 wrote:
Tachdriver wrote:
Not to speculate but if this is built in PA it may be the weather that is causing delays and the inconsistent service.

I thought that too at first however he told me it shipped Tues then said it would ship by Fri then said it shipped Tues. So he does not know wha is going on with the shipping at all and I had to call the carrier myself to get the tracking info when the were supposed to send that out when the engine was picked up.


See if they can provide shipping number, tracking or an air way bill.


Not trying to be rude.

If you read my first post I did say I ended up calling the shipping company and was able to get the tracking info from them. The engine made it to El Paso last night and will be delivered to my shop here tomorrow.
2007 Dodge 3500 CTD 6spd
Curt 20K Slider
2013 Keystone Cougar 293 SAB

Tachdriver
Explorer
Explorer
carlw32 wrote:
Tachdriver wrote:
Not to speculate but if this is built in PA it may be the weather that is causing delays and the inconsistent service.

I thought that too at first however he told me it shipped Tues then said it would ship by Fri then said it shipped Tues. So he does not know wha is going on with the shipping at all and I had to call the carrier myself to get the tracking info when the were supposed to send that out when the engine was picked up.


See if they can provide shipping number, tracking or an air way bill.

coolbreeze01
Explorer
Explorer
I see you first posted about your troubles on 12/30/14. Hope they get you going soon.
2008 Ram 3500 With a Really Strong Tractor Motor...........
LB, SRW, 4X4, 6-Speed Auto, 3.73, Prodigy P3, Blue Ox Sway Pro........
2014 Sandsport 26FBSL

carlw32
Explorer
Explorer
Tachdriver wrote:
Not to speculate but if this is built in PA it may be the weather that is causing delays and the inconsistent service.

I thought that too at first however he told me it shipped Tues then said it would ship by Fri then said it shipped Tues. So he does not know wha is going on with the shipping at all and I had to call the carrier myself to get the tracking info when the were supposed to send that out when the engine was picked up.
2007 Dodge 3500 CTD 6spd
Curt 20K Slider
2013 Keystone Cougar 293 SAB

Tachdriver
Explorer
Explorer
Not to speculate but if this is built in PA it may be the weather that is causing delays and the inconsistent service.

FishOnOne
Nomad
Nomad
Sorry to hear and thanks for the update... Hope it goes much better going forwards.
'12 Ford Super Duty FX4 ELD CC 6.7 PSD 400HP 800ft/lbs "270k Miles"
'16 Sprinter 319MKS "Wide Body"

rexlion
Explorer
Explorer
Sounds like they will tell you what you want to hear.
Mike G.
Liberty is meaningless where the right to utter one's thoughts and opinions has ceased to exist. That, of all rights, is the dread of tyrants. --Frederick Douglass
photo: Yosemite Valley view from Taft Point

Bionic_Man
Explorer
Explorer
Hope the quality of the engine is better than the quality of their service. You deserve to catch a break.
2012 RAM 3500 Laramie Longhorn DRW CC 4x4 Max Tow, Cummins HO, 60 gallon RDS aux fuel tank, Reese 18k Elite hitch
2003 Dodge Ram 3500 QC SB 4x4 Cummins HO NV5600 with Smarty JR, Jacobs EB (sold)
2002 Gulf Stream Sea Hawk 29FRB with Honda EV6010

ScottG
Nomad
Nomad
Sorry to hear that. Hope it all goes together in the end!