Thanks. I'm actually on Vancouver Island so we are not far from each other. The dealer is reputable and we are going back today to have a thorough go over. Check the slide, check the awning, kids are going to get in the bunks etc... Today is a good day to go have a look because it's been pouring rain for hours. The problem with the online reviews is that I can subsititue another company name with Keystone and the reviews are good and bad mixed just the same. The dealer has their own repair department and they will fix any issues on site which could be good or bad depending on their service level ( my brother in law bought from them and says the service is great )
Once again thanks. It's a big purchase for us. Going from a tent trailer to this 🙂
Once again thanks. It's a big purchase for us. Going from a tent trailer to this 🙂
myredracer wrote:
When you google Keystone, add "quality" & "problems"...
Met a couple in a CG who bought a new Keystone TT for their retirement years. It leaked like a sieve from day one. Dealer could not fix it and it got sent to the factory who only made it worse. He ended up repairing it himself.
Know a couple with a Keystone. The quality of the cabinetry was atrocious. I repaired the dinette seating which was falling apart and cabinet drawers and doors for them. Below is a photo of the roller catch on one of their cabinet doors. The 2 pieces of the latch are over an inch apart! Also a photo of a bent catch and another showing a dealer repair on a catch.
Have seen Keystone TTs at RV shows and the cabinet doors & drawers were wonky and not closing properly. Hard to imagine they put them on display like that for all to see.
I do think though, that there is a difference in quality between the one manufactured in the east vs west. In some fairness, quality can be hit and miss and vary a lot between brands. We had a previous TT that ended up being replaced under warranty. I would either take someone with you to look at TTs that has been around them for a while or even hire an independent RV tech or at least go talk to one, on a used or even new TT. Could save a lot of grief in the end.
When you google Keystone, add "quality" & "problems"...
Met a couple in a CG who bought a new Keystone TT for their retirement years. It leaked like a sieve from day one. Dealer could not fix it and it got sent to the factory who only made it worse. He ended up repairing it himself.
Know a couple with a Keystone. The quality of the cabinetry was atrocious. I repaired the dinette seating which was falling apart and cabinet drawers and doors for them. Below is a photo of the roller catch on one of their cabinet doors. The 2 pieces of the latch are over an inch apart! Also a photo of a bent catch and another showing a dealer repair on a catch.
Have seen Keystone TTs at RV shows and the cabinet doors & drawers were wonky and not closing properly. Hard to imagine they put them on display like that for all to see.
I do think though, that there is a difference in quality between the one manufactured in the east vs west. In some fairness, quality can be hit and miss and vary a lot between brands. We had a previous TT that ended up being replaced under warranty. I would either take someone with you to look at TTs that has been around them for a while or even hire an independent RV tech or at least go talk to one, on a used or even new TT. Could save a lot of grief in the end.
Met a couple in a CG who bought a new Keystone TT for their retirement years. It leaked like a sieve from day one. Dealer could not fix it and it got sent to the factory who only made it worse. He ended up repairing it himself.
Know a couple with a Keystone. The quality of the cabinetry was atrocious. I repaired the dinette seating which was falling apart and cabinet drawers and doors for them. Below is a photo of the roller catch on one of their cabinet doors. The 2 pieces of the latch are over an inch apart! Also a photo of a bent catch and another showing a dealer repair on a catch.
Have seen Keystone TTs at RV shows and the cabinet doors & drawers were wonky and not closing properly. Hard to imagine they put them on display like that for all to see.
I do think though, that there is a difference in quality between the one manufactured in the east vs west. In some fairness, quality can be hit and miss and vary a lot between brands. We had a previous TT that ended up being replaced under warranty. I would either take someone with you to look at TTs that has been around them for a while or even hire an independent RV tech or at least go talk to one, on a used or even new TT. Could save a lot of grief in the end.
