Jw4fun
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Re: Manufacturer poor quality control caused a flood
wildmanbaker wrote: You have a raised platform MH, and I'm having a hard time trying to figure how water got into the floor area, as you have a subfloor in the basement area. Are you sure the water is not from a roof leak or sidewall leak? It could be traveling down a wall to the floor area. The floor above the wheel well is the same floor as we walk on inside. The hole leads directly ouside but is covered by the shower bottom so you cant see it.382Views0likes0CommentsRe: Manufacturer poor quality control caused a flood
wildmanbaker wrote: Just re-read your original post. If a cover is missing in the wheel well area, why did the dealer not cover this area of exposure? Or did the dealer not think that that was the problem? As others have said be nice and you will get better results. This should be fixable with little effort, unless other damage was done, when the actual problem is found. Thanks, we only just found this cover was missing. Dealer is aranging for the unit to go back to Thor for repairs. They will provide a temporary cover before it leaves.382Views0likes0CommentsRe: Manufacturer poor quality control caused a flood
Effy wrote: Welcome to the forum. I have found that Thor is usually very good about handling warranty and manufacturer related issues. I agree that waiting made it worse and they should have been contacted directly the first time. You are provided a concierge when you bought your coach and that's something that could have been remediated through them pretty quickly. Since it happened 3 times, make sure the sub floor isn't compromised as well. This issue may have grown due to the lack of immediate attention. Exposure to moisture multiple times may have exacerbated the issue. Just make sure you deal with Thor and they will fix it. AS others have said, taking it to the dealer should be fine. I am not sure taking it all the way back to the factory is necessary if you have a decent dealer to work with. Thanks Effy. For clarity the 3 times were essentially concurrent days on our trip home from Florida. They were not 3 seperate events (like camping trips). The dealer is very accomodating and helpful. I will let you all know how this plays out. Thanks again.290Views0likes0CommentsRe: Manufacturer poor quality control caused a flood
dougrainer wrote: Being in St Louis, I would talk to your dealer and the Factory and arrange for the Motorhome to be fixed in Elkhart, Indiana if that is where it was built. I also do not understand 3 times????? Why did you allow it to happen 3 times? Did the dealer not find and fix the problem after the first time? Doug Hi Doug, this was all part of one St. Louis to Naples FL trip.280Views0likes0CommentsRe: Manufacturer poor quality control caused a flood
By way of explanation we experienced a leak previously and thought it was the showeer or perhaps a gray tank backflow. The dealer looked at it and could not replicate the issue. I only discovered the hole after the 3rd time while we were coming back home. All floods occured on the same trip. We were able to minimize the last one by packing towels around the shower. Thanks, agree with advise to send back to the factory.280Views0likes0CommentsManufacturer poor quality control caused a flood
Hi all, just wondered if anyone had had to deal with flooding because the manufacturer never installed a cover plate under a shower in a wheel well. We were flooded 3 times as the tires spayed rain water into the coach through a one foot square hole. We have all kinds of crud inside the coach, and it soaked into cabinets, under cabinets and into the walls. What recourse might I have, the coach is just 6 months old. Thanks everyone.6.3KViews0likes37Comments
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