Very bad campground experience

[Slownsy]

Last night we stayed at a Good Sam Park in the west of Calgary that had Woodalls certification in 2009 where we requested a full hook up site with access to WiFi The site we were given didn't even have an electrical bollard. Tried to plug into the next site but had to use an adapter from 30 down to 15 but nothing would work and relay kept tripping. The campers there told us that the power didn't work the previous day and they had already moved people out to a different site. We tested it at 10.6 volt. It was 92F and we have three small dogs so were very unimpressed. Saw the park maintenance man who said power is going out all over the park as it is so,old. Asked this morning for some sort of a refund on the $58 odd fee charged and was met with major hostility from the female manager. Her response was that we didn't even have a reservation which is true but very poor,customer service. She also commented that the park was full and this is why the electricity didn't work. I would have though any park would have sufficient power for sites available. Forget WiFi as it didn't exist past the front porch

[kalynzoo]

If you use RVParkreviews.com please post there as it will be a warning to others. On very few (like 2 or 3) occasions over the last 35+ years I pulled in without a reservation and accepted the safe site that was offered for the night. Only once, in Tucson some 30 years was a park so icky that we left before coffee. Now a days we call ahead with the cell at about noonish to ask if we can come in that same evening, this only if we have not made reservations long in advance. There is really no excuse for poor customer service. Your negative post will do nothing for their business model.
Better luck with the rest of your travels, and Happy Trails.

[Executive45]

Canadian parks do not have power or electricity....they have hydro....:W:B...and it's typical.....Dennis