I hope this saves you hours of trouble shooting. See below.
I have a 2017 Ford dually with a DRV 2010 5th wheel, LED lights and disc brakes. If any of you have or know of anyone having a problem with your truck display saying, “Trailer Disconnected or Right or Light Turn Signal Failed”, here is the solution.
Purchase a Curt LED Electrical Adapter, part # 57003. This will save you many hours hunting for bad grounding problems and days at your truck dealer.
Ford service techs, service managers and the national Ford rep could not come up with a solution. Over several months I read different forums on this issue, talked to Hydrostat the brake controller company, working with the Ford people, RV service shops and contracting Dream Suite RV tech service support several times. Also changed out the trailers cord cab and spend several days checking wiring connections, all the ground connections and tapping and drilling better ground connections.
Finally called Dream Suite RV tech support one more time and talked to a service tech who has had customers with this very issue. Some trucks “Ford” just do not recognize RV’s with LED lights/brake set ups. Purchase this cord adapter, plugged it in yesterday and no more Trailer Disconnected and Signal Failure Messages. This very simple Curt LED Electrical Adapter # 57003 save the day for me. Please pass the word and help others.
History:
When I start to pull out of my yard the truck dash reads out that the trailer is disconnected. Also when I turn the left and right turn signal on when driving the truck reads out that the signals are failed and the truck dash right or left signal flashes rapidly. I have hooked up to different trailers, have the ford dealer check the sockets, changed out the trailer 7 pin connector. I have hooked up to different trailers,checked the connections on the trailer and truck to the best of my ability. Only when I connect to my DRV 5th wheel I am having a disconnected trailer reading. I am an electrician. Most RV shop that I have contacted say that I am having a bad trailer grounding issues.
Chuck