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Keystone Decals (Montana)

Jim_and_Barb
Explorer
Explorer
I am pleased to post that I have received a box today with my Montana decals. It was about 6 months ago I had read on the forum about another Montana owner with decal problems. I had contacted their owner relations and very politely explained the problems along with pictures . I then also explained the process on how I washed and cared for it using all approved RV recommended products. I must send a shout out to Keystone for doing the right thing they provide the decals and I will have them applied. I know there are a few that will say they should have applied them too. However I was not ready to pull to Indiana to have them applied there, and spending a few bucks here keeps me in good standing with my local RV repair shop. Any questions please ask !
10 REPLIES 10

JohnG3
Explorer II
Explorer II
Our 2009 Montana's graphics peeled in 2011. Called the factory and they sent out replacements. Never put them on as I subscribed to the theory that they are the same graphics that peeled so why go through the trouble. I found a two places (one in Arizona, the other in San Bernadino, CA.) that will custom design painted on graphics. Will leave my 5er almost bare and go with the painted graphics this summer.
John and Elaine. Furry ones, Bubba, Buddy, Barney and Miss Chevious
2017 Tiffin Allegro Bus 40 SP
Know guns, know safety, know peace. No guns, no safety, no peace.

wildwood32
Explorer
Explorer
How old are some of your campers?My Montana had some of the decals replaced in 2011 just out of warranty but they stepped but now the rest of them are going bad.Didnt know If they are still taking care of decals from the year 2010.
If its Friday,see ya on monday.Have camper,will camp.

old_guy
Explorer
Explorer
I emailed them last night after getting the email address from you and they responded to go to a Keystone dealer and order them. Oh well, guess I'll let them peel off.

wski
Explorer
Explorer
1. I'm glad you received your new decals. My signature 5ver has the same problem and I contacted Keystone. The first attempt was unsuccessful, as they told me my RV was out of warranty. I waited a few months and made a second attempt to obtain replacement decals. Again I was turned down. They say the third time is a charm, so I thought I would test the theory. I made a third attempt, this time I called them and spoke to a gentleman in the factory. he advised me to send photos and he would see what he could do. I sent the photos, as I had done on the previous attempts, hoping for the best. Two days later I received an email, advising me that the decals would be ordered and shipped to my address. So, the point I am trying to make is don't give up on the decals. I received them in the mail yesterday, 12-03, and will install them once I can free up the time... Good luck

ksbowman
Explorer II
Explorer II
I had to replace some of the decals on my Outback. Mine was too far out of warranty for Keystone to stand behind them, so I bought some after market and was very pleased with them. They were easy to do myself. Thank goodness for hair dryers on the removal.

desiphil
Explorer
Explorer
Good to hear they are doing this.
2017 Ford F-350 DRW
2012 Cardinal 3450RL

Infinityrver
Explorer
Explorer
I've walked through the Montana dealerships and have looked at the decals curling. Obviously, the decals that Keystone uses are low quality. I had the same problem with a past 5er that I owned. The company replaced them and they curled again. I traded the unit.
'12 Infinity 3850RL
'11 Ford F350 FX4 Diesel

Jim_and_Barb
Explorer
Explorer
ownerrelations@keystonerv.com

Jim_and_Barb
Explorer
Explorer
I will look up their E-mail and post it

old_guy
Explorer
Explorer
what's their phone number?