WW Repairs

[dedmiston]

As just about all of us have read here, certain models of WW trailers have defects that have resulted in a number of different problems. To one degree or another, this subject has come up on this forum and most of the posts have eventually been locked and/or deleted. The forum administration has decided to make a one-time exception and allow this thread in order to help our forum members get informed and hopefully get their trailers repaired.

IMPORTANT GROUND RULES:

• This thread is a one-off exception to the following forum rule:

  Posts are not allowed in which a local or state consumer action board and/or legal counsel is/have been involved. This includes posts related to future, ongoing or past lawsuits.

  This exception applies to this one thread only. This rule will continue to be enforced in other threads. So keep the WW class action discussion in this thread, or your posts will be deleted.
  
  
• The following rule will still be enforced:

  You may post about problems you have with a product or organization, however the use of the forums to repeatedly attack them is strictly forbidden.

  In other words, no bashing allowed. This thread is for disseminating information, not venting your spleen. Flaming, trolling, bashing, etc. will not be permitted.
  
  
• Only general discussion of these problems and repairs are allowed. Specific questions about individual circumstances are not allowed ("my XYZ is bent, does this situation apply to me?").
  
  
• We all have brains. Please use them. Verify what you read here. I am wrong all the time. Please don't rely on me for any decisions you may choose to make. If you make a bad call, don't blame me, please.
  
  
• For the sake of full disclosure, I own a 2005 FS2600 and am having trouble with my trailer. I consider myself fairly objective, but that doesn't mean I don't ever have biases. In some recent cases where I could not be objective, I defered to Y-Guy and Admin to take the wheel. In this thread I will tell you what I've done and what my experiences have been.

Now, with that out of the way...

As most of you know, there has been a class action suit and Weekend Warrior is settling with the class. Here's a link to the Settlement Agreement: http://www.trailersettlement.com/sa.pdf. I won't go into the details of the settlement, because I don't want to be in the position of interpreting it or giving any legal clarification or advice. So if you're having trouble with your trailer, this is one possible avenue. Contact (866)459-6003 or visit www.trailersettlement.com for information about the class action settlement. They can tell you whether you qualify and where to go from there.

That's one option.

Without going into too many details, I discovered some problems with my trailer. After seeing pictures of some that were worse than mine, I decided I'd better do something before it got worse. However, I'm not a fan of class action suits. I've received too many checks for $10 in the mail to cover one class action or another. I didn't want to take the chance of having my trailer only partially fixed or having to personally pay a bunch of money for only half a fix. So I contacted Weekend Warrior directly and told them about my problems. Couldn't hurt, right?

Know what they said? "Let's make an appointment for you to bring it in and we'll fix it." :E

So yesterday I took my trailer down to beautiful Perris and dropped it off. I asked about the cost, and my service writer said they'd FIX IT. I watched him write up his sheet and he only filled in prices for the extra items I requested (fair 'nuf). Being the selfish guy I am, I took this bit of good news and high tailed it out of there counting myself a very lucky man. Sure, it would have been better if it hadn't broken in the first place. But the past can't be changed. I just want mine fixed.

After feeling fairly secure that I had MINE taken care of, I wanted to find out if I had just personally hit the jackpot or if this was the WW policy in these cases. So I contacted someone higher up at WW to find out if other people in this same situation could expect the same treatment. Here's what I was told:

Any customer who currently has an issue, we are standing behind [them]. If they have an issue that has not been resolved, we are directing them to contact us here, locally, or the dealership in their area.

We are standing behind our product. By that, I mean we are fixing anything that needs to be fixed as long as there are no apparent signs of abuse. If the consumer is, however, looking for any type of monetary compensation then we cannot directly assist them. They would then need to contact the (866)459-6003 number or visit www.trailersettlement.com.

There's your other option.

If you choose to contact Weekend Warrior directly for repairs, call (909)579-0353. The operator in Upland routes the calls to the appropriate repair facility in Perris (Superlite or Normal).

[callen06]

I totally agree with the preventative maintenance and do all my own repairs just because you cant trust the stealers to do what should be done. Luckily I havent had any of these major issues with my FK2100. I really feel for you guys who have had to do major reconstuction to your fairly new and expensive trailers. Its just not right! But what do ya do? Your repair looks really good! After every one bites the bullet and gets done fixing these things the way they should have been in the first place I'm sure you will enjoy them for a long time

[fuimus]

callen06 wrote:
And a whole lot of time and aggravation! Not what you would expect out of a new trailer.

I agree, but I have come to realize that, that is just part of the deal. If this is your type of lifestyle, then get ready to keep your trailer in good repair, either by doing it yourself or by opening your wallet and having the repair shop do it. (I have a whole new respect for the $90.00/hr they charge now, but dont have the time they take to schedule and do repairs) I am fortunate enough to have the skill sets to repair almost any part of my trailer. I am sure something else is going to fail in the not to distant future, but by doing my due diligence and micro inspecting the trailer, I should be able to keep it to preventative maintenance rather than emergency on the road repair.

Leaving this Thursday, headed to the NY/PA boarder... After all this rain there has to be some great mud holes we can get stuck in

PS, i'm taking my tools with me :B

[callen06]

fuimus wrote:
I just laid the old membrane back down. it is still in good shape. Total cost for me to do the repair was little over a hundred dollars.

And a whole lot of time and aggravation! Not what you would expect out of a new trailer.

[fuimus]

I just laid the old membrane back down. it is still in good shape. Total cost for me to do the repair was little over a hundred dollars.

[beemerphile1]

fuimus wrote:
I finished the repair to my roof last Sunday. and just in time for a Thunderstorm. No Leaks yet... 🙂

Congrats, do you want to come to Ohio and help me do mine now that you're experienced?

Did you reinstall the existing vinyl membrane or replace it?

[928gt]

Has anyone ever thought about painting the OSB board with a good oil based paint before putting the roof material back on? I would think this would give the OSB a better waterproof coating in case of any future leaks.

[fuimus]

Here is the damaged right front cowling frame that had to be replaced

[fuimus]

I finished the repair to my roof last Sunday. and just in time for a Thunderstorm. No Leaks yet 🙂
I didnt want to go any further than the roof but I had to remove the front cowling and repair the top right corner.




The good news is, I finally put those gutter spouts on that I bought 2 years ago. :B

[portscanner]

fuimus wrote:
Hmm, my 2007 FS2500 is in need of roof repair. I am not happy as I thought I this was fixed via the warranty, a month after I picked it up (New)
Suggestions on how to fix would be very welcomed :0(

sorry to hear it. I just discovered the same problem with mine - one week after I rebuilt my ramp!!! (see here ) I did not have time to repair the roof myself (was supposed to take it on a week long trip to a family reunion, but we did luck out and get dibs on the guest house) I had to leave it with a company near my home that did a pretty good job.

I were doing it myself, I would replace all the damaged wood with pressure treated wood and the osb with exterior grade plywood. And replace every screw you take out with stainless steel screws. Also, replace the fiberglass bats with mylar backed foam boards (face the mylar up so that it reflects the heat back up and out of the trailer) Just my $0.02.

[RKING]

Man, it seems like everytime I log on I here bad stuff abour WW. I have had problems with mine I just hope I got it all fixed now. Bummer, I really like the trailer.

[1bigtug]

WOW! I have a 2005 FS30 that we purchased brand new. It's suppose to have a full walk on roof! after seeing these photo's I am a little concerned about being up there. We have had no problems with the roof yet! I wonder which location that this unit was built at? Does it shown it on the Trailer ID> It's no wonder WW (Weekend Warrior) went out of business - sad to think you spent lots of money for this trailer - only to have this happen - It's only 2 years old.

Hope things work out and you are able to repair it correctly without spending thousands on it...

Cheers

[callen06]

With as long and small as those roof supports are I doubt you could ever get all the sag out even if they were brand new Oak. You might think about reinforcing them with a piece of angle iron bolted to them.

Thats why I dont like getting on top of my trailer. There just isnt much support up there.

[dedmiston]

I wish you could get those pictures into Mark Warmoth's hands so he can avoid repeating these same mistakes when (or "if") he starts his new company. He had great plans, but the doofuses he had working for him killed his customers with boneheaded mistakes like that.

[fuimus]

Hmm, my 2007 FS2500 is in need of roof repair. I am not happy as I thought I this was fixed via the warranty, a month after I picked it up (New)



They didnt streatch the fabric far enough to cover the front

Now I have to figure out how to repair the sag



Suggestions on how to fix would be very welcomed :0(

[RKING]

Thanks.