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2015 Itasca Sunstar 27n

dramsey1
Explorer
Explorer
I'm hoping someone here has experienced the issues that I have been struggling with for some time and has some ideas for me. I've had a roof leak in the front cap which leaks down onto the dash since the coach was new. I've had 3 seal tek tests so far and a lot of sealing done but the leak remains. It all looks sealed to me but it goes back for a 4th seal tek test this week. Also, the jacks down indicator comes on almost everytime the vehicle is started whether the jacks are down or not. This after returning the coach and having it checked out 4 times. The dealers haven't been able to resolve these problems so far and I would appreciagte any help I can get. Does anyone have any ideas?
20 REPLIES 20

creeper
Explorer
Explorer
The jacks down problem is a common problem with lippert jack system.

fortytwo
Explorer
Explorer
My Sunstar 30T jacks show a jack down any time the coach has set for a few days. It's caused by a leak-down of pressure. If it's only set in a CG for a few days simply hitting retract again may fix it. It's such a common problem that there is an instruction in the manual on how to reset it. Don't have my manual at hand now but you hold "retract" and one other button for several seconds.

Leaks that get to a rail can go a long way. On a Skinnie Winnie View I had the fuel pump filter was not tight and leaked. The pump was in the rear (in a hidden compartment) and the water leaked at the steps near the front. Pulled a lot of panels before I found it.
Wes
"A beach house isn't just real estate. It's a state of mind." Pole Sitter in Douglas Adams MOSTLY HARMLESS

drwwicks
Explorer
Explorer
I chased a front leak on my Itasca Horizon for a while. Replaced front cap to roof seal, checked lights etc. Eventually I found it was the upper windshield seal. Urethane type seal that apparently gave way. Due to a trip to AK and a broken windshield I took it to Winnebago for replacement in case there was corrosion in the channel. All good now and dry as a bone.
2007 Itasca Horizon 40FD
2012 Jeep Wrangler Sahara
2015 Harley Davidson FLHTKL

dramsey1
Explorer
Explorer
Here's an update. After getting the coach back and being assured it was sealed it leaked again. Water ran down the same spot over the drivers window and dripped on the dash. Exasperated I climbed up on the roof and aggressively poked and prodded every seal I could find. The seal for the skylight over the shower moved and water squirted out from underneath it when I pressed it down even though it looked fine and water had never dripped in the bathroom area. A call to Winnebago revealed that the seal was close to the edge and a rail runs down the entire length of both sides of the coach. Even though the shower skylight is towards the rear of the coach the water can run the rail up to front and drip on the dash. The dealer re-seated and resealed the skylight and Winnebago picked up the tab even though the coach is out of warranty (slightly). Hopefully, this will do it. I guess the lesson is that even though the seals look like new they may not have adhered to the roof properly in the first place.

RVMike
Explorer
Explorer
I also have a 2015 27N, The bottom of the windshield was missing the sealant. The whole window had to be reset. Possible area to look at

Mike

rgatijnet1
Explorer III
Explorer III
These are the lights I used. They are sealed and waterproof so if they sit in water, it won't hurt the connections or leak, as long as the base and wire penetrations are sealed. Mine were set in a bed of urethane caulking. 12 LED sealed electronics clearance lights
Be sure that you get the ones with TWO wire input.

dramsey1
Explorer
Explorer
On this coach the clearance lights are recessed so there is an area where water pools around them.

dramsey1
Explorer
Explorer
That would never have occurred to me. I'll discuss it with the dealer. Thanks for that.

rgatijnet1
Explorer III
Explorer III
I had problems with the clearance lights leaking from the INSIDE. Even tho the base was sealed around the edges, water would get under the lens and leak in to the coach.
I switched to SEALED LED clearance lights, of the same size, and that solved the problem. These lights are primarily used on boat trailers and do not have a removable lens to leak. Once the base is sealed, problem was solved and they have now lasted for several years. The plus is that they are also brighter than the original incandescent bulb clearance lights.

dramsey1
Explorer
Explorer
I should have also added that the clearance lights were sealed some time back. I wonder about a hair line crack in the fiberglass or something like that. A lot of testing and sealing has been done but the leak seems to be getting worse.

dramsey1
Explorer
Explorer
Thanks for your comments. It blew bubbles the first time and they believed they fixed it. The last time no bubbles. It's back in the shop now to be re-tested and I don't have the results yet. Even though I took it to a non-Winnebago dealer they said to send them the bill if this dealer finds anything and they will pay for it. Winnebago was made aware during the warranty period and has invited me to come to Forest City but I can't now due to family issues. Once I get it back I will likely buy a cover for some months of storage and they take it to Forest City in March.I didn't want to cover it but I think I should now. I have an appointment at the Lippert service center in Indiana to look at the jacks so hopefully that will be fixed soon. They said they would cover it since it is barely out of warranty and I have documentation that I tried multiple times to get it fixed.

dougrainer
Nomad
Nomad
Gjac wrote:
ESC's will NOT fix water leaks. That's good to know. Doug is it your experience if the leak problem started under warranty will they cover it even though the warranty period is over?


ESC cover BROKEN components. They do not pay for maintenance which is what any exterior leak would be and if it is a pressure leak inside on a fitting will not pay. Remember, an ESC is NOT A WARRANTY. Now, will Winnebago pay for repairs after the warranty date? This is a Gray Area. Winnebago has already paid for the leak to be fixed. The fact that the Service center can/will not find and fix the leak is NOT Winnebago's fault. The Service Center(Dealer) should fix at no cost to the customer or Winnebago as they are the ones responsible and they should want to maintain a good relationship with THEIR customer. OEM's will NOT usually pay more than once for a warranty repair. Exceptions are when the customer contacs the OEM and the OEM states to take it to another dealer and they will then pay that dealer to fix it under warranty. Doug

Jayco-noslide
Explorer
Explorer
Darn that's disappointing because we have an old Itasca, we have toured the Winnebago factory and I think it's a great company. I think I would try to locate a different, good Winnebago dealer if you're not going to one now. Also, call Winnebago and possibly even take it directly to the factory in Iowa.
Jayco-noslide

Gjac
Explorer III
Explorer III
ESC's will NOT fix water leaks. That's good to know. Doug is it your experience if the leak problem started under warranty will they cover it even though the warranty period is over?