I just went through the same issue. Be sure and check all ground points. I've read many posts that the ground was the problem. Also, after waiting two weeks to talk to Frank at HWH he told me that most problems with these units are due to bad grounds and advised me to be sure the bolts that mount the unit to the frame are tight and all ground connections are tight. He then advised me to take a heavy #2 cable and run it from the ground point on the unit as far back as possible and attach it to the frame. I thought I had already checked my ground and kind of doubted it was the problem until I went to install the cable as he suggested. I went to WalMart and bought a set of jumper cables, cut the clamps off, and wired them together with copper ring terminals on each end. When I went to attach the cable to the ground mounting post on the unit, the nut spun loose as soon as I put a socket on it. It was not tight and I was not getting good ground contact even though some of the lights in the control box were coming on.
Once I installed the cable and made a good ground connection, everything is working perfectly.
I hope yours is as easy of a fix.
2005 Newmar Dutch Star 4024 DP 370 Cummins
Towing my 2012 Malibu w/Blue Ox towbar & Patriot brake system