dodge guy wrote:
I don’t think I would want to buy from a company that won’t even stand behind their product even after they rebuilt it. If they only have a life span of 8 or so years with no repairs or maintenance available then I don’t want it.
I guess no more Blue OX products for me.
That's kind of my thought as well. I'm in the forensic investigation world, and have been for almost 15 years. So I'm not the type of guy who believes that just because someone says something it means it right or OK. In this case, the tow bar was used about 7 years, towed a Jeep (the bar is a 10,000 pound rated bar) for about 50,000 miles, and then stored for the next 8 years or so. In my mind, it is only, say, 50% used. I have done investigations where the manufacturer of equipment (switchgear, circuit breakers, boilers, and so on) have said the item HAS to be replaced, but in the end we (my company and/or my engineers) have been able to have it repaired back to where it was prior the the incident. I understand the liability aspect (half my clients are Attorneys) but the statues have run out on this one.
The person who told me they would not even look at it was a sales person, NOT an engineer or designer, and she offered me a $150 credit if I bought a new one. So a couple of red flags went up for me right away. So there's the reason for my question on the first post. If folks here said they've been using theirs for 10-15 years with no issues, and so on then that would be enough anecdotally for me to probably move forward with using it. At this point it appears to operate smoothly with no binding. I might cut off the plastic tie that secures the boot over the two extensions to inspect the seals, and if they are not cracked or show any signs of wear re-secure the boot and use it.
And like you, if I buy a new tow bar it probably will be a Roadmaster.....
Al
