Direct TV while traveling questions--UPDATE

[GizmosMom]

We have Direct TV at home and have a direct TV satellite dish mounted on the RV and also a separate receiver.

Last summer while traveling we wanted to watch the Olympics and we had to call in the address of the RV parks that we were staying at each night so that we could receive NBC channels.

We were finally told that we needed a mobile account. We received paper work that we completed and mailed in to Direct TV, Distant Network Services. Never heard from them and then faxed copies of our paperwork to them in May. Called today and spoke with 12 different people and on the phone for 2 hours. They have no clue. We are pretty frustrated.

How do you get your direct TV channels while on the road?
Do you have a separate account?
Do you have to call in and tell them where you are?
Are you using your receiver from home successfully?

Yes, we know that we can use our phones and tablets to watch Direct TV but we paid for the satellite dish and we want to use it.

We appreciate any help, advice, contact numbers that any Direct TV users can give us.

Thanks.

[mikestock]

After mailing your affidavit, wait about a month and call back and ask for someone who can help you with setting up your distant Network channels. If you can't make any progress don't give up. Just call back later and make the same request.

You will eventually get someone to complete your request. I have turned DNS on and off several times, over the years. I has worked, pretty much, the same way each time.

[rr2254545]

CT_WANDERER wrote:
I have Directv with DNS, how ever I have a mobile account. Pay an extra $15 per month. I get my network channels on 390-396 channels. It is set up for the east coast. Drawback is as you go west your shows come on earlier. Did you fax copies if your registration. I don't believe you can get DNS if you are using your home account.

x2

Have had it almost 10 years now - with 2 accounts I can put each account on vacation up to 4 times each during a year - I alternate in this manner so I never am paying for 2 at the same time

[Bill_Satellite]

Have you checked channels 390 - 398 to see if you have the DNS Networks active there. If your RV is registered in the East you will get the NY feeds and if your RV is registered in the West you will get the LA feeds on those channels.
In the meantime you can always get your local Network programming with your OTA antenna (what I am watching now) but I also have DNS so I can record the Networks as well. I am grandfathered into DNS so I get both NY and LA for an extra $5/month.

[2oldman]

They have this travelers page. Have you been there?

[GizmosMom]

CT Wanderer: Yes, that is what we are trying to get. The mobile account. We mailed in the application and then also faxed it to a DNS supervisor. We can't get anyone to help us establish an account. Appreciate any other info you have regarding how you set up your account. Thanks

[CT_WANDERER]

I have Directv with DNS, how ever I have a mobile account. Pay an extra $15 per month. I get my network channels on 390-396 channels. It is set up for the east coast. Drawback is as you go west your shows come on earlier. Did you fax copies if your registration. I don't believe you can get DNS if you are using your home account.

[2oldman]

GizmosMom wrote:
How do you get your direct TV channels while on the road?
Do you have a separate account?
Do you have to call in and tell them where you are?
Are you using your receiver from home successfully?

You of course mean the local channels. I call them, but, I do this maybe 3 times a year. It sounds like you did it too much.

No.

Yes.

Separate receiver. Home receiver stays at home.