FireFox 63.0.3 - Can't Download Anything

[Adiabatman]

Since downloading FF 63.0.3 recently, I can't download anything. If I open FF in Safemode, it will let me download. That suggests that an extension or add-on is the problem. I disabled all of them and restarted FF - nope, still cannot download. OS is Win7

Anyone have any suggestions?

Thanks

[mr__ed]

I used Firefox as a secondary browser, using Edge as my main browser. I needed Firefox for a certain use on my banking site, which didn't work with Edge. Trouble was Firefox kept freezing lately. So I installed Chrome, which is working fine with my online banking. I did like Firefox and if it wasn't freezing on me I would have kept it.

[drsteve]

Adiabatman wrote:
OK - I just got the latest FF 64.0 - didn't make any difference. Before my OP I tried the Google results with no luck.

fj12ryder asked to explain what I;m trying to do, so here goes:

I want to download a new program, example "Greenshot". On the Greenshot page is a Download button. I click on the Download button. Up until a few days ago, at that point I would get a popup asking whether I wanted to "open" or "save" the file. I would choose "save" and the file would download to my Downloads folder.

Now when I click on the Download button, I do not get the popup asking which I want to do and the menu and toolbars at top of screen go gray.

I can right-click and download an image ok.

I have started FF in Safe Mode and then I can download.

When in safe mode, do you see the download box that says "save" or "open"?

That implies a problem with extensions or addons, I believe. I restart FF in normal mode, disabled all addons/extensions and cannot download.

As noted in OP, I'm running Win7.

Sounds like a popup blocker is preventing you from seeing the box. Try right clicking on the download button and open in a new tab.

[fj12ryder]

Glad to hear it all worked out.

[Adiabatman]

Update: Problem resolved.

I used the Refresh Firefox feature which reset FF to original settings and removed all addons/extensions.

Before reinstalling any addons, I could download again. I added a few addons back in and still I can download once again.

Thank you all for your suggestions.

[Adiabatman]

OK - I just got the latest FF 64.0 - didn't make any difference. Before my OP I tried the Google results with no luck.

fj12ryder asked to explain what I;m trying to do, so here goes:

I want to download a new program, example "Greenshot". On the Greenshot page is a Download button. I click on the Download button. Up until a few days ago, at that point I would get a popup asking whether I wanted to "open" or "save" the file. I would choose "save" and the file would download to my Downloads folder.

Now when I click on the Download button, I do not get the popup asking which I want to do and the menu and toolbars at top of screen go gray.

I can right-click and download an image ok.

I have started FF in Safe Mode and then I can download. That implies a problem with extensions or addons, I believe. I restart FF in normal mode, disabled all addons/extensions and cannot download.

As noted in OP, I'm running Win7.

[Alan_Hepburn]

I'm running 63.0.3 in linux mint 18 and it seems to work fine...

[2oldman]

Google has some hits on your subject line.

[Bill_Satellite]

I just received a 64.0 update for FF. It's Win10 but maybe there's something available to you that will fix the problem you are having now.

[downtheroad]

Note:::: 64.0 is out now...not a beta.

[fj12ryder]

Describe how you go about trying to download a file, and then explain the error message. A full description may help. I'm running FF 63.0.3/Win7 with no issues.

[drsteve]

Clear cache and temp files?

[MDKMDK]

You could try backing off to a previous version to see if it's FF or something else.
https://ftp.mozilla.org/pub/firefox/releases/

I'm OK with current version, but using W10H.

[joebedford]

I just downloaded it and it works fine for me. The only difference is there is no download bar at the bottom - you have to click on the download icon to see your downloaded files.