"Software Download Complete"

[mikestock]

This is the message I get in a block in the right hand lower corner of my Windows 7 screen. With two options "Install Now" or "Install Later".
There is no indicator as to what it might be and I can't find any recent downloads in my download section. Tried Norton's and nothing found.

Any suggestions as to how to find and get rid of this. I sure don't want to install something I don't know anything about.

[MrWizard]

Happy ending
glad you figured it out, and its legit

[mikestock]

Maybe I paniced too quickly. Just found this explanation. Makes sense. I do have a Samsung phone and did plug it to a USB port to charge.


"I had this, also. There was no way I was going to click on either button, not knowing what it was. By ending processes one-by-one through the Task Manager until the the dialog went away, I tracked it down to a program called UA.exe. This a Verizon application to support Samsung Android phones. So, it should be safe to click on the 'Install Now' button. However, the developers of the software should be fired for being so stupid as to put up such an anonymous dialog box."

Edit: Sure enough, Samsung Upgrade Assistant dialog box came up. However, I tend to agree with the last sentence above.

[mikestock]

Let me see if this works.



Maybe none of the removal tools I have tried can't recognize this because I haven't installed it yet.

My computer did do several Windows updates today.

[1492]

Are you sure it says install now or later, not restart now or later?

[wa8yxm]

Path Tuesday was yesterday but Windows Updates usually identify themselves as such.

[deereone]

Just click "Start" in the lower left corner then "All Programs" then "Windows Update". You should then be able to see what Windows updates there are to download.

[1492]

Sounds like some kind of update, maybe for AV, but really need to see the popup alert?

Windows 7 has a snipping tool to easily make a screen shot of any part of your desktop. Just type Snipping Tool in search and enter.

[MrWizard]

uninstalled Windows update ?

[2oldman]

Google say anything? Prt scrn doesn't work?

[mikestock]

dan-nickie wrote:
Have you got a screen shot of that?

Can't make a screen shot. It's just a small block in the lower RH corner and that is all it says then "Install Now....... Install Later". Asking me to click one or the other. Naturally I have clicked neither.

I am presently doing a full system scan with Malwarebytes in Safe Mode. Have already run Spybot but not in Safe Mode. I'll post results.

[darsben]

try looking in the startup menu for something that looks suspicious sounds like ransomware to me.

[mark5w]

Run SuperAntivirus, Malwarebytes, or Spybot Search and Destroy.

R you sure it's not an update for Windows or your browser?

[dan-nickie]

Have you got a screen shot of that?