2010 Ford escape transmission

[PILOTRACE]

I just took a trip to Tennessee From Kissimmee Florida towing a 2010Ford escape. Transmission burnout hundred miles south of Alanna Georgia So I left it in Alanna Georgia Continued to Tennessee Return One week later they had it repaired with a new transmission return to Kissimmee and burn another transmission out on the way to Kissimmee. Ford told me they will put a Remco pump on it if I contribute $1500. I told her to stick it and I'll just continue let them put transmission in it for me. We need to all get together and file lawsuit against them!!!!

[connerlar1]

do not put the remco pump in your escape. I have burned out 2 pumps, one after only 52 miles. I just do not think you can tow a escape with out trouble.

[lryrob9301]

transmelt wrote:
WARNING! Ford dealer and Ford Customer Care are REFUSING to replace transmission in 2010 Ford Escape Limited with 37,953 miles, under warranty. Ford Warranty powertrain including transmission: 5 yr/50,000 miles! Transmission melted! Followed all dingy towing instructions in Owners Manual; did not even drive over 55 mph; did not drive over 250 miles in one day; started and ran in D and in R for 15 minutes at start and end of dingy driving day; towed in N with key at accessory. HELP Needed. Transmission needs replacing to be able to drive it to a car lot to Sell! Can not trust Ford Escape; can not trust Ford Corp.

You need to contact your State Attorney General and file a complaint for non-compliance of stated warranty. Then contact a local attorney.

[transmelt]

WARNING! Ford dealer and Ford Customer Care are REFUSING to replace transmission in 2010 Ford Escape Limited with 37,953 miles, under warranty. Ford Warranty powertrain including transmission: 5 yr/50,000 miles! Transmission melted! Followed all dingy towing instructions in Owners Manual; did not even drive over 55 mph; did not drive over 250 miles in one day; started and ran in D and in R for 15 minutes at start and end of dingy driving day; towed in N with key at accessory. HELP Needed. Transmission needs replacing to be able to drive it to a car lot to Sell! Can not trust Ford Escape; can not trust Ford Corp.

[EGBTR]

They will not be installed at no charge! The most that we could get Ford to agree to after months of phone calls to the dealer and Ford Motors was up to $1000 toward the cost of a Remco Pump. The dealer said they will install the pump for $3500 but either way, the warranty is then void. I would strongly advise anyone to not buy a Ford of any kind. Their customer service has been terrible and their car is junk compared to a Toyota or a Honda. Do yourself a favor: DON'T BUY A FORD!

[janstey58]

RonDeb wrote:
These will be installed on all Escapes prior to 2/12 if you are towing it at no charge to you.

Oddly, the prior to mid month 2/12 Ford Escape doesn't need the Remco pump if you simply follow service bulletin TSB 11-7-15, as I described previously in this string.

[EGBTR]

I had the same problem with a 2011 Escape. If you search the various forums you'll see this has happened to hundreds of Escape owners. We have tried everything to get Ford to make it right. So far their best offer is $1000 cash to make us go away.

[rondeb]

Information on the Ford Remco Pump with Ford Part Numbers


These will be installed on all Escapes prior to 2/12 if you are towing it at no charge to you.

[janstey58]

Got this from Ford: FYI 2/12 was the time frame they changed the transmissions they installed in the Ford Escapes built after that month. And those post 2/12 built Escapes ARE non-towable. My 2012 Escape was made in 1/12 and after I completed the recommended transmission fluid level decrease by the dealer, I have towed thousands of miles without an issue. Sorry about your pain, did you have the transmission fluid properly lowered on your vehicle, and do you follow the pre-tow tranny warmup for 5mins, and not exceed 65mph?

[Jack_Diane_Free]

Wow, I guess you are going to show them. Doesn't ruining a transmission again kind of inconvenience you a bit? I would stop towing it and save a lot of aggravation to myself.

[The_Texan]

ScottG wrote:
I take it the manual said it was flat towable?

Yep, until 2/12 when with NO change to anything, it became NON-towable.....LOL, they are paying the price for not doing their homework....

[ScottG]

I take it the manual said it was flat towable?