2010 Keystone Copper Canyon - Water Heater

[lsteinritz]

I could use some guidance please on an issue I'm having with my 2010 Keystone Copper Canyon water heater. Yesterday, we had severe storms (normal in Florida), and I woke up to no power to the recessed microwave, and the water heater water ice cold.

I pulled all the inside fuses, reset the breakers (not popped), and that didn't work. Pulled the microwave out and did a voltage check on the receptacle (no power).

The water heater is heating up fine using gas. I do not know where/how to isolate what the issue is with no electric to those two items.

Breaker box outside has a surge protector on it, and the 50 amp breaker is fine. No other electrical issues inside. Are there outside fuses someplace that could have blown which could be the cause of no power?

thanks!!
Lou

[valhalla360]

Do you have a multimeter and know how to use it?

Start at the post and verify you have power.
Then find where it comes into the panel and verify you have power to the panel.
Then check on the outgoing terminals of the panel.

Since the microwave also doesn't have power, I'm betting you find the issue by this point. If not keep working your way downstream until you reach a point where the power cuts off.

(if you don't know how to safely use a multimeter, learn first or hire a professional)

[troubledwaters]

Did you do a voltage check at the post you are plugged into? Cause it sure sounds like you have no 120V at all and are running off the battery only.

[lsteinritz]

No, but I had even reset that one (only one outlet has GFI reset for entire set of outlets).

[ndrorder]

Are any of your GFI outlets tripped?