How interesting that I find my posts from another site on a closed thread here? ( I guess so I can't reply to it? ) Apparently some or one of the people who frequent both sites wants to continue to badger me here...( any reason why YOU would do a Google search on me?) Let's put this all into perspective, IF the manufacturer HAD built the unit properly there would be NO issues and I would have no negative opnion to state anywhere. I WAS done with my issue and was hoping to NOT address any longer here but of course someone just HAS to repost my info. So, since you did ( and you can all thank him!) I will regail ALL with why I'm so upset with Crossroads. They neglected to add something to my unit that I will state again paid CASH, not financed but CASH of over 20,000 dollars to purchase as "Brand New" and when I asked Crossroads about the missing item was told "NO problem!" just tell the dealer we'll cover it when you have it in for warranty work ( I discussed the issue in detail with a person from CR). Well, they declined it and made up some story and then refused to return or answer any of my attempts to contact them. THAT's why I posted on a number of sites to get their attention but of course they don't care and it goes to their customer support. I see the admission of bad parts being installed by one of you and I have heard yet others complain about missing or cheap parts and when you buy a new product you as the consumer expect quality for your money and there is NO excuse for anyone making statements that you should have made sure you were'nt getting what you paid for. That just shows intent by the manufacturer to decieve if they knowingly deliver a unit with such problems. As for why this continues to go on, Well, people should just let it go away and stop sticking up for CR's as if they have some monetary interest in it. Let's put this to bed now, what do you say pests? And let's let this close out without more nonsence reposts....