dometic 9100 Power Awning won't retract

[MPI_Mallard]

I put out my power awning this morning and when I tried to retract it all I got was a clicking sound when I pressed the rocker switch from the forward corner of the tube where I assume the motor is,anyone else have this happen??

Thanks in advance!

[FlatBroke]

Always has been my fear especially on Dometic products. Armature in motor probably has a bad spot. I would replace the motor and/or check all connections. I replace a lot of ATV starters that will stop on a bad spot and wont start. Spin 'em a little and they work but they always find the bad spot again.

[MPI_Mallard]

I'm basicially on my own here so I now accept that i'm going to need to learn to be my own RV repair guy!I did all the diagnostics that have been mentioned and it looked like the motor had crapped out so now comes the part of the show where the RV'er gets it in the end,,,LITERALLY!!! I called dometic who has no tech service and was told to go to the dealer but a new motor would be $290 USD+shipping,add our Canadian border/goverment and it's desperate need to tax the snot outta' anything it see's the price goes up substantially. I called Atlas in London Ontario who refeered me to a local dealer who marked that motor up some $200 CAN so i'm lookin' at nearly $600 rupees with the taxes lucilly however my buddy reminded me of a salvage outfit here called Tisdelle RV Salvage who was extremely helpful and had a new motor for $100 and would school me on how to install it properly,,now wer'e cooking! So I gather up Frau Blücher and the grandgirls and prepare to hit the road,on the way out I decide to try the awning,,,the stupid thing rolls up and down like new,i cycle that awning twenty-odd times with no problems! I call Larry at Tisdelle and tell him what happened,he laughs and says to remember where he's at and wishes me a good afternoon.

So I think i'm going to buy a new motor before I head south just in case!!

[bobsallyh]

If the awning has a wind sensor, did the sensor get wet while the awning was out? I usually run the awning out when I wash the rig and roof. If I try to retract it just after washing the roof, the stupid awning will not come back, let the sensor dry a little and it rolls back. You are experiencing just what I have always envisioned happening. I've always said "that if I go to roll the awning out and it doesn't go OK. But if it is out and won't retract hopefully there will be no neighbors close by as they will hear a whole new vocabulary.

[wa8yxm]

THe first question has already been asked (Batteries charged?)

Now... Find your owner's manual bag, Find the owner's manual for the awning, Also in the bag should be a wire pair (black/red) with a "Flat 2) connector on it,, This is your first level emergency cord and I suspect it won't help.

Now. Using a GOOD 12 volt DC source (IE: your car) try unplugging the motor (There is a plug near the end of the front awning arm) and hooking in this cable then try to run it up using this cable, One way is IN one way is OUT,

If this does not work the motor is likely bad. The manual will tell you to remove a screw or two and manually crank it up (Oh, before you do this inside th ebag should be a common manual awning pull down strap, Slide this into the vacant slot (it sliides in from the rear)

If you remove the screws that hold the motor to the end bracket you WILL break a wire, if you remove the bolt that holds the end bracket to the arm, you won't. But it will be harder to re-assemble when closed.

[MPI_Mallard]

Checked the batteries,all is good,checked the power supply at the motor,again all is good,found another replacement motor and when I went to leave to buy it I hit the switch and the awning is working perfectly,go figure!!

[teddyu]

Are your batteries charged? Clicks with no resulting actions indicate a low voltage/power condition. JM2¢...