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Suburban water heater wont relight after first start

SMOKESKULL
Explorer
Explorer
If you turn the switch off and back on it restarts but wont otherwise. Its in a new to us camper so history is unknown. Could it be a faulty thrrmostat? Testing method? Thanks in advance.
11 REPLIES 11

enblethen
Nomad
Nomad
It could be same issue as Smokeskull.
I do not believe Suburban is having any more issues then the rest of the products using circuit boards.
Make sure all connections are tight.
I would also look at the gas valve ground connection.

Bud
USAF Retired
Pace Arrow


2003 Chev Ice Road Tracker

ken56
Explorer
Explorer
Is Suburban having an issue with bad circuit boards? Just had to have mine replaced only 1 year old. Gas side kept going into reset after lighting off and running for 10-15 minutes or so, then remained in reset condition. Like you I had to turn off the switch and back on again, would light off and get to temp, kick into reset again.

SMOKESKULL
Explorer
Explorer
I took the t-stat out and realize it was installed crooked and not seating properly on the tank. I cleaned the surface and install correctly and it works perfectly now. Imagine its been like that since new. It would have drove me crazy. Camper is a 2004 Lance.

SMOKESKULL
Explorer
Explorer
Ya i am thinking the t-stat might be wonky too. Last year when i used the camper water would drip out of the releif valve but its not doing it this year. I will report back thanks again.

enblethen
Nomad
Nomad
It could be the ECO or thermostat not closing.
Fairly easy to replace and available at most RV parts store. Not that expensive.
Example of what they look like. Verify your part number.
ECO/thermostat

Bud
USAF Retired
Pace Arrow


2003 Chev Ice Road Tracker

SMOKESKULL
Explorer
Explorer
I let the tank cool down and had the wife run some hot water. I stood by the heater and it made no noises. Finally the fault light came on. I had her cycle the switch off and on and it lit up immediately. I guess in a way its a built in gas saver. Its easy enough just to cycle the switch once in a while begoe you need hot water.

theoldwizard1
Explorer
Explorer
I had a similar problem on a Dometic Water Heater. 3 trips to the dealer could not solve the problem. I would say this was about a 90% cure. Remove both thermostatic switches. Clean the face of the switches with a Scotch Bright pad as well as the face of the tank where they touch the tank. It you want to get fancy, apply a bit of thermal heat compound they use CPU cooler (NOT the adhesive type !)

For some reason the gas valve were just not opening up !

enblethen
Nomad
Nomad
Appears to be a DSI water heater.Manual

I would start by cleaning the ignitor/flame sensor.
Make sure they are adjusted properly.
Switch should be left in the "on" position.
Make sure the ground connection for the gas valve is clean and tight.
It is possible that the unit is shuting down by the ECO opening rather then the thermostat.
Does the red light adjacent to the switch come on?

Bud
USAF Retired
Pace Arrow


2003 Chev Ice Road Tracker

SMOKESKULL
Explorer
Explorer
SW6-D is the model number

enblethen
Nomad
Nomad
Post exact model number of the water heater

Bud
USAF Retired
Pace Arrow


2003 Chev Ice Road Tracker

Yosemite_Sam1
Explorer
Explorer
If it's manual, try doing a pilot light first. It's counter-intuitive but my water heater won't bypass the pilot-light stage to go straight on.