First Time out Catalina 333BHTSCK no AC/110v

[Msu50000]

Brand new unit. Plugged into 15amp shore power at home and everything worked fine. First time to campground and now we only have 12v. Checked and flipped all breakers. Confirmed that camp power is working, gfi outlet wouldn't trip/reset so I replaced. Still no 110v power, only battery. Any ideas? I can't find a spot to reset the converter, maybe there isn't?

Thanks in advance for any help. Have a great memorial day holiday.

[Msu50000]

KD4UPL wrote:
If you have power when plugged in at home and to another camper then your RV is fine. The problem is the pedestal at the site. Have the campground repair it or change sites.
By the way, "solar prep" would NOT imply there was an AC transfer switch. It generally means there are wires run to the roof for a future solar panel. The wires likely end in a cabinet somewhere. They have absolutely nothing to do with 120v AC wiring.

Should have been more clear, when I said neighbor, I meant my camp neighbor. I tested my cord from my post to his trailer very soon after having problems. It worked just fine, ruled out camp power and my cord in one shot. Ended up being the plug on the outside of the TT. I'll get a new one after the weekend and install.

[Msu50000]

Called dealership and tech suggested checking the plug for shore power. Unscrewed it and checked what i could without taking the plastic clamp off (it would break). We now have power. So I'll be buying a plug and reinstalling. Can't believe it was that simple. Thanks for the help this weekend guys!

[turbojimmy]

KD4UPL wrote:
By the way, "solar prep" would NOT imply there was an AC transfer switch. It generally means there are wires run to the roof for a future solar panel. The wires likely end in a cabinet somewhere. They have absolutely nothing to do with 120v AC wiring.

My bad. I edited my posts so no one is misled in the future.

[KD4UPL]

If you have power when plugged in at home and to another camper then your RV is fine. The problem is the pedestal at the site. Have the campground repair it or change sites.
By the way, "solar prep" would NOT imply there was an AC transfer switch. It generally means there are wires run to the roof for a future solar panel. The wires likely end in a cabinet somewhere. They have absolutely nothing to do with 120v AC wiring.

[Sam_Spade]

Msu50000 wrote:
Tried my cable to my neighbors trailer from shore power and it's good to go.

What exactly does that mean ?

EVERY PERSON WHO OWNS AN RV NEEDS A MULTI-METER.
An invaluable piece of equipment for only about $10.

In this immediate case, ask around of your "neighbors".
It is usually fairly easy to find someone who will be eager to help......and has the necessary knowledge and a meter.

[handye9]

Msu50000 wrote:
No generator provision. Tried my cable to my neighbors trailer from shore power and it's good to go. So my panel isn't getting power...what's frustrating is that there is no access besides the breaker panel. I took off the cover and there is nothing that stands out. No reset button or anything. Also unscrewed any other other panel i could find with no luck.

Agree with above post.

Your problem is not in your trailer. Your shore power is working when you piggy back from the neighbor, and, it was working at your house. The problem is at the campground post.

Has campground verified power is working at the post?

Have you tried the breakers at the post? Turn them off and back on. They could be tripped and not look that way.

[DownTheAvenue]

1. You had 120 volt shore power at home and everything worked. You plugged into another source of 120 volt shore power at the campground and now no 120 volt power. That implies the source at the campground is faulty.
2. Test the campground source by turning off and then on the breakers at the campground source. If no improvement, then plug trailer into another source. If you now have 120 volts, it was the campground.
3. If still no 120 volt, you need a tester. Test the campground to be certain it is supplying 120 volts. After unplugging trailer, go inside and remove cover to the trailer's breaker box. Confirm that all the wires there are tight and secure in their proper connection.
4. Plug trailer back into the working park source. Test the main wires- the trailer cord wires where they connect in the breaker box. You should have 120 volts there. IF not, you have a broken wire internally in the trailer cord itself. If you do have 120 volts there, turn off and then on the trailer main breaker. then test the individual breakers if you do not have 120 volts there, the main breaker is faulty.

I bet you do not have 120 volts at the park's source.

[kerrlakeRoo]

Msu50000 wrote:
Not that i can see, I've looked everywhere i can think of to try and find something. I'm not sure if the TT has a surge, my mistake for not asking when purchased.

I was asking if you had a surge protector on your cable, not a permanently installed one. You apparently have a 15 amp adapter, can you try that and then plug in that way?

[Msu50000]

Thanks Turbo. Dealer opens in a few, I'll call them as well.

[turbojimmy]

Deleted

[Msu50000]

No generator provision. Tried my cable to my neighbors trailer from shore power and it's good to go. So my panel isn't getting power...what's frustrating is that there is no access besides the breaker panel. I took off the cover and there is nothing that stands out. No reset button or anything. Also unscrewed any other other panel i could find with no luck.

[turbojimmy]

Msu50000 wrote:
Brand new unit. Plugged into 15amp shore power at home and everything worked fine. First time to campground and now we only have 12v. Checked and flipped all breakers. Confirmed that camp power is working, gfi outlet wouldn't trip/reset so I replaced. Still no 110v power, only battery. Any ideas? I can't find a spot to reset the converter, maybe there isn't?

Thanks in advance for any help. Have a great memorial day holiday.

The 110V is going to go to your breaker panel first, then to the converter. So it wouldn't be the converter - it has nothing to do with 110V at the outlets. Neither does the battery. The GFCI isn't resetting because there's no power to it. Forgive me for stating the obvious, but you have to work your way back from the breaker panel out to the power cord. There's something in between that's not letting power get to your breaker panel. If someone around has a generator so you could test another power source that might give you a clue. Is there a generator provision somewhere (like an automatic transfer switch)?

[Msu50000]

Thanks Busdriver, the cables come off the battery and after following the tongue for a couple feet jump into the underside of the trailer and are foamed/sealed off with no access.

[Busdriver]

Check for a a reset switch between the battery and the panel. Should be a small aluminum box with a red button