Got TT from 1 year service, no breaks

[chracatoa]

Left the trailer for 1 year service at a Jayco dealer. They told me I should pack wheel bearings otherwise I would lose my warranty. So I ask them to do it.

When I picked the trailer up I had no breaks. Luckily I always test them before any trip.

They scrambled to figure out the problem. Two days after that they told me they had to basically get new parts from the manufacturer and reinstall them from scratch. All under warranty. It seems that the manufacturer would have said that the breaks should never have worked right.

Anyway, the staff was helpful and friendly and I liked that. But it bothers me that they didn't check it first. Also, why was it working before (or at least it seemed to be working).

Could they have done something while packing the bears that would have damaged the breaks?

[chracatoa]

wrenchbender wrote:
I guess Iam naieve but why repack bearings after one year?Or did they already know something they did not want to share.

They said it was required to not void the warranty.

[spike99]

chracatoa wrote:
.... What is the maximum I can wait until I have to do pack the wheel bearings again?

To view recommended wheel bearing and brake inspection schedule, surf: http://dexteraxle.com/i/u/6149609/f/Service_Resources/Maintenance_Schedule_3-13.pdf

For some folks, they do "minimum" 1 times per year. For others, they do every other year. For me, I do "minimum" 1 x per year for all my boat, utility and RV trailers. And, I do the work myself - to save dollars and ensure its greasing and inspections are done properly.

Hope this helps...

[goducks10]

wrenchbender wrote:
I guess Iam naieve but why repack bearings after one year?Or did they already know something they did not want to share.

$$$$$

[wrenchbender]

I guess Iam naieve but why repack bearings after one year?Or did they already know something they did not want to share.

[NanciL]

Sounds to me like they screwed the brakes up when the lubed your wheels.
Relubing your wheels depends on how much mileage you put on them every year.

jack l

[MackinawMan]

Here's the thing IMHO....ANY and ALL models of RV's can have issues and problems (some more than others obviously)...

The company I want to buy from is one that has the fewest issues possible...but more importantly stands behind their product and fixes things when they DO go wrong...

That's Jayco (among several others) IMHO...

[coolbreeze01]

If you have EZ Lubes, and follow the directions, you won't need to have your bearings packed by people that don't know what they are doing. Good luck.

[the_bear_II]

chracatoa wrote:
The weird part is that they had to order the parts and reinstall. Took two days.

What is the maximum I can wait until I have to do pack the wheel bearings again?

It's obvious the service tech at the dealer caused a problem. It probably won't happen again. It depends on use but I try to do mine at least every two years. Lots of miles, once per year.

[westend]

chracatoa wrote:
The weird part is that they had to order the parts and reinstall. Took two days.

What is the maximum I can wait until I have to do pack the wheel bearings again?

What parts? I think the brake assembly has like a half dozen or more parts. If they pulled the drums like a Yeti, without adjusting the shoes, they might have bent or broken a part.

I think most guys are going a year or two before packing the bearings again. Mine are old so I'll get to them once a year.

[chracatoa]

The weird part is that they had to order the parts and reinstall. Took two days.

What is the maximum I can wait until I have to do pack the wheel bearings again?

[Bob_Olallawa]

Other than damaging a wire while jacking or jack stand use I don't know what it would be. I would think they would have the parts on hand to replace the complete system if they had to.

[CincyGus]

Yea, could be a bunch of different things but one might be got grease all over the brake drums and shoes.

[the_bear_II]

Yes

[I_am_still_wayn]

I think the problem is the technician took too many breaks while working on the brakes.