Jul-21-2014 05:25 PM
May-06-2015 04:32 PM
May-06-2015 03:41 PM
thrillhouse wrote:
I just got great news from Lippert, after 5-6 days of speaking with them and sending them pictures of the axles, tire wear, and springs they have decided to send me new axles with 3 inch tubes instead of the 2 3/8 inch that was on the camper and upgrade my springs from 1700 lb to 2200 lb springs. They're paying for most of my tire cost as well.
The exact words from the rep I worked with at Lippert "you're out of warranty, but once we saw the pictures of the axles and how bent they were we HAD to do something"
I'm still disappointed that Forest River refused to acknowledge my existence as I feel that they're just as at fault.
Anyone else that experiences similar issues I encourage you to contact the axle manufacturer, it actually was a very pleasant experience once I contacted the right person.
May-06-2015 02:50 PM
May-06-2015 02:22 PM
May-06-2015 02:14 PM
May-04-2015 10:29 AM
May-04-2015 06:33 AM
May-04-2015 06:15 AM
May-04-2015 06:13 AM
gmw photos wrote:
It's a sad state of affairs when the OE manufacturers use barely adequate, or inadequate equipment, and then won't back it up. Going to be pretty hard for us consumers to get them to change though, because so many of the companies do it.
Having said that, if the trailer were mine, I'd go ahead and pay for the correct axles myself, and pursue getting FR to pay me back later, with an understanding that it's not likely to happen.
Life is short, and some of these kinds of issues just need to be put behind us so we can get on with it. My opinion only.... I'm sure some will come on here now and call me names, and blame me for supporting bad behavior of the OE's and the dealers. Whatever....those guys want to fight it out with the dealer, have at it.... I'm going traveling.
Bottom line is for the OP is that we know for certain, before buying another trailer in the future, he will crawl around under it and take a close look see at the axles. Live and learn.
May-04-2015 05:39 AM
May-03-2015 08:12 PM
Jul-22-2014 10:32 AM
Jul-22-2014 10:24 AM
Jul-22-2014 09:49 AM